2020 Solutions - Guide Meridian Reviews

  • “Today was a good day. Brooke was my bud-tender. She was knowledgeable, down to earth, very polite and most importantly, I actually believed what she told me;she was genuine. Until today, I haven't frequented your shop in quite a while. The last two times I left extremely annoyed. I DO NOT like the hard sell. It's as if some of your bud-tenders don't hear what you're trying to tell them because they've been programmed to sell, sell, sell whatever the certain product of the day is. Maybe you could try a different approach. Ask questions and listen. More Brooke. Less Used Car Salespeople mentality.”

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    Comment from 2020 Solutions - Guide Meridian

    Thanks for your praise of Brooke -- we love her! We apologize that you feel you weren't being heard on previous visits. It's very important to us that we first listen to our customers, then offer recommendations based on what we've heard. We'll emphasize this again to our budtenders -- be like Brooke!

  • “My go-to, in fact my only-to!! Best atmosphere and the staff is top notch/knowledgeable/helpful/personable. Jonathan's my favorite but all are great!!”

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    Comment from 2020 Solutions - Guide Meridian

    Wow! Thanks for the kind words and great review, pate0460! We'll let Jonathan know how much you appreciate him.

  • “My bud tender was knowledgable and listened to my needs. Everything she recommended was excellent. The atmosphere is warm and welcoming.”

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    Comment from 2020 Solutions - Guide Meridian

    Thanks, RedDirtCabin, for visiting us and posting such a wonderful review! If you remember your budtender's first name, we'll be happy to pass along your kind words.

  • “The Budtender who served me was great! However, I witnessed what looked like the manager raising his voice in an unprofessional manner towards some of the budtenders. This made the experience and atmosphere uncomfortable. Great quality of products and great budtenders though!”

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    Comment from 2020 Solutions - Guide Meridian

    Ugglover123, thanks for bringing this to our attention and please accept our apologies. No matter how busy Valentine's Day was, the interaction between team members shouldn't detract from the experience of our customers. While this was quite rare, we're addressing how to better handle a similar situation if it ever comes up again. Hope you come back and see what we're like 99% of the time (and striving for 100%)!

  • “great concentrate selection must stop on a sunday!! PeaceNLoveee ”

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  • “This is my fave store! More room and that makes it a more comfy atmosphere. Best products, people and accessories in Whatcom. Don't waste your time elsewhere.”

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    Comment from 2020 Solutions - Guide Meridian

    Many thanks, kimkqueen!

  • “Huge shoutout to Danny! He was very friendly and helpful when I came in. I'll definitely recommend 2020 to my friends and family. ”

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    Comment from 2020 Solutions - Guide Meridian

    Thanks lolcake420! Looking forward to seeing you again!

  • “New favorite shop! Love the menu boards. Great service. Christian (bud tender) rox!! Definitely recommend stopping by.”

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    Comment from 2020 Solutions - Guide Meridian

    Thanks for the love, charmzme42!

  • “We were greeted at the door in a pleasant unassuming manner. The atmosphere is peaceful and the décor is classy. My budtender was Brooke and she is very knowledgeable and helpful. Personal service.”

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    Comment from 2020 Solutions - Guide Meridian

    We're so happy you were comfortable in our store, RoxyRoller123! That's just the vibe we're seeking. Thanks for the 5-star review! Hope to see you again soon.

  • “My wife and I were referred a few months ago, and we were both immediately set at ease by the atmosphere, layout & staff. What a joy it is to visit, and everyone knows their products, that's for sure! we have visited many other shops, but the guide location is now our only place to shop! I highly recommend 2020 to everyone I know! ”

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    Comment from 2020 Solutions - Guide Meridian

    Thanks Greybush to you and your wife! Love seeing you. Keep asking questions!