“Horrible customer service. Purchased a 2 grams
of shatter and when I arrived home I actually only had 1 gram. Called the store they told me no problem come back in and we will get you taken care of. Go back in and apparently now they are claiming it was right! Apparently shatter from here is $95 a gram. Complete BS and I will be sharing will all I know to not support this shop.”
Hi There -
I apologize that you had the experience you did and even more so that it took so long for me to get back to you. Clearly and for whatever reason a miscommunication took place when you went back into the shop. Our Shatter prices are at $30 - $55 depending on whether or not you shop Med or Rec. And they get as low as $28/g on Hash Wednesday's.
To make up for this I would like to offer you a $5 gram of a shatter of your choice. I assure you that you will be happy with our Shatter selection and with the product.
If you'd like to take me up on this offer please email me at firstname.lastname@example.org so I can make a note for you in our system.
All the best - J
“I absolutely loved this location! This has to be the best dispensary I've visited sense I moved to Colorado in March 2015. I believe they really embodied excellent customer service with a positive welcoming atmosphere and attitude! I got to ask all the questions I wanted without feeling rushed, I was in a one on one environment and I got to talk about what mattered to me in my strain selections. I just appreciated everything and had to make sure I gave them some love! I definitely will be going back! ”
“Staff is nice, but selection is very sparse and in comparison they are fairly expensive. They do have a lot of specials, but they are usually the same and not what I am looking for. One thing that is very frustrating is that they don't label specials well for Rec or Med, which means you'll try to get a deal for Rec only to find out it only applies to Med. They send out an email every few days with specials and featured strains. However, the featured strains seem to always be the same (for months now), which is a little annoying.”