“I was there during the 'incident' and the girl whom did her return was super polite and explained to this lady why she might be having trouble with her cartridges. I dont know what kind of service ehardy worked for, but usually when someone is nice to you, it makes for a pleasant experience. ATG has provided nothing but awesome customer service, and everyone there is knowledgeable and helpful. Definitely go and see for yourself. Thanks ATG!”
“As a resident of Salem, the location is extremely convenient. That aside, let me quickly comment...
1. Quality: every product I've purchased has been great. The prices are also good. Over time, their selection has expanded and hours have been extended. I feel that this is a place that gets better as time goes on.
2. Service: everyone I've come in contact with at ATG is friendly, talkative, and helpful. This extends even to the security, which is contracted. I have never had a bad service experience here and I come about once every two weeks.
3. Atmosphere: calm, welcoming, and professional. I love that ATG features local artists. The facility is spotless (it also has bathrooms), well-maintained, and located in a quiet, residential area that feels safe.
On your first visit, you sit through a quick orientation and ATG provides you with a thick, detailed packet of information about marijuana, what it does, the strains they cultivate, and more. You leave here feeling that ATG really understands how helpful a medicine marijuana can be and that they are truly dedicated to their mission.”
“I was treated very poorly and will not be returning. Everyone there has always been very kind but today, that was not the case. Out of the approximately 50-70 items I have purchased, I have had to return something four times. Always cartridges, once it was leaking out into the container they give it in, once the bottom came off and it would no longer work (this has happened multiple times but I only returned it once), and the last two times I returned the Marion Berry Kush cartridge and it wouldn't work on my pen. I brought it back in the second time, and it was right after I left that I returned, and was treated very poorly. I've always had good experiences with the workers and the nice man manager but today was completely different. The girl made me feel like a fool. She said I couldn't return anything else. She was very rude in the way she was speaking. I have been going to this location since right after they opened, gave them $1000's, and that's how I get treated? I was so upset that I went and spoke with the male manager. He was very apologetic. He explained that they were short on workers and it's been very busy, they were supposed to have two people start that didn't, and that she was probably just stressed. Because he was so nice, I walked away feeling better. I didn't wanna blame all of them for one rude girl. But then the girl comes out (and if you've ever worked customer service you know what this means) and she's smiling big and laughing. Hands it to me and in a high pitched (fake) voice says "Here you go! Have a nice dayyyy!". I was just like wow, what a rude girl. Because of her, I will not be back. That is the ONLY reason. If you're not gonna take items back that don't work, why would I want to waste my money?”
“ATG is where I go as a regular medical marijuana patient and they are super helpful and educated on what they offer. I have been able to find a variety of strains that help with my anxiety and racing thoughts in order to get better rest and relaxation. They are also beginning to sell glassware, edibles, and topicals in the near future. Convenient location for North Shore and Boston-based patients.”
“Hi, so I have been to a few locations so far and tried a few delivery services but i have to say this place has great prices and great quality. I know others have said it can be leafy but they do this to preserve the bud and the leaf often times is soooo sugar coated with crystals. I nave also heard they wont show buds before sale and i can tell you just ask, im sure you will be able to see the quality, they dont weight it right there like neta but still you can can refuse a bunch of bottom buds and obviously every place is going to have bottom buds when supplies run low. Personally i have gotten white russian and it had huge thick frosty buds and i got another time and it was a bunch bottom buds. Cobbler was good, gorilla glue obviously the best all around, grandaddy purple wasnt bad and the canatonic lived up to the name. didnt care for the bomb, white rhino.
So over all i really like this place and they are technically the cheapest place around for bud, concentrates they are a little pricey but the product is top notch co2 honey.”
“well-run operation. friendly staff, never a very long wait even when it's really busy. sometimes a smaller selection, but overall the quality of the product here is a cut above. The Gorilla Glue is a real A+.”
“Awesome dispensary! They usually have a decent number of menu selections in flower and concentrates. Their staff is helpful and friendly and help to make it worth the long drive to go visit them. looking forward to more products as they add to their existing offerings and expand into edibles and topicals. They are great at updating their website with their daily selections which helps with determining if it is a good day to make the drive or better to wait. My only wish is that they carried more high cbd options. ”