“This is a go-to spot! The owners are wonderful and actually interact with customers. The staff is friendly and knowledgeable; they take the time to understand what you want and then suggest multiple options that might suit you.
I highly recommend giving them a try!!”
“Came here to return an item and was told when buying it I can return it within 24 hours with package and receipt. Drove back after 6 hours of finding out it didn't work and tried it on multiple pens before trying to return. Was told by staff I was wrong and they wouldn't refund me at all or even give m a new one of the same kind. Spoke to manager who also wouldn't accommodate me. Finally they agreed to give me the same kind and it also didn't work for me. Very disappointing that this place has a policy they don't follow through with. Came here all the time and always enjoyed going till now.”
Thank you for your review, we greatly value any and all customer feedback and see both the good and the critical reviews as an opportunity to create a better experience for our customers.
I (owner), and the staff at Always Greener are very sorry to hear that you had this frustrating experience at our store. We put a lot of energy into providing the best customer experience within the cannabis retail industry, as is noted by the vast majority of our our reviews.
In this certain situation I recall receiving the cartridge, and after our staff spent some time trying to replicate the problem described, we were unable to find any malfunction. Despite not finding a problem, we offered to replace with a new cartridge of the same type, breaking our policy in order to do what we felt was the right thing for you. We felt like this was a fair compromise but you left, obviously very frustrated.
We believe that our policies show our commitment to satisfying our patrons desires while trying to balance the needs of a small business. Our policy is that if a cartridge is returned within 24 hours with all packaging, a receipt, in the same shape that it was purchased in, and, once a member of our knowledgeable staff is unable to repair, the customer's money is returned in full. Our staff are very knowledgable about our products and can usually spot a malfunction or faulty pen very quickly. We hope that you will come back again and we will do everything possible to turn your negative experience into a great one.
“The quality of each brand is well represented here. The flower I've bought here from the top tier growers to the budget brands has been a great smoke.
The staff is pretty heavily focused on compliance and well versed in so many ways.
The pricing isn't as appealing as some of the Seattle stores but for a shop that isn't 6 months old yet they still stay competitive”
Thanks for your awesome review! We are so happy that you are enjoying the products that we keep in the store. We try our best to stock what we consider a higher quality product, at a very reasonable price for you, our customer. To us, quality is EVERYTHING!
To help keep your costs low we have what we feel is the very best loyalty program on the Eastside with lots of ways for you to save. Come on in and get yourself signed up!
“WELCOME TO REDMOND.
Twas my first visit, and was surprised by your selection, very nice. Ipads(4) as menus, (short browse time) against the glass wall, forms the wait-line, great staff 11+ on knowledge and guest relations. Way too clean needs personallity, charm. Didn't see any free magazines out for guest (maybe O.O.S.)! I will come back again... Peace out, Have a great day!
"Live Long & Vape On!"
Hippie Juice Man”
Thanks for your review Hippy Juice Man, love the name! We are always striving to make our atmosphere more inviting. We are very close to opening our merchandise store next door which will have a cannabis info kiosk, magazines and loads of other branded goodies to wet your appetite. Hope you come back to check it out soon, and hopefully turn your 4 star “just ok” experience to a 5 star “solid gold” experience!
“Been here a few times now. I'll keep it short and sweet. People here are knowledgable, professional, and create a real connection and relationship with their customers. Without a doubt my new go-to dispensary. I came in and purchased some Pineapple Express and Blue Dream Rosins. Based on past purchases, I "highly" recommend any of the pre-rolls, the strawberry lemonade drink, or really anything if I'm being honest. Staff is super helpful at finding what is tailored to each persons preferences, and they're not the type to just hand you the most expensive item. 6/5 stars if I could. ”
“Great little shop. Down to earth, friendly staff that are actually interested in helping you find what you want instead of selling you the highest priced stuff. Quality is off the chain for the prices they offer and the location is very convenient for the Redmond area. Seemed to have a great selection of products, flower was well stocked and looked to have some good concentrate options also. Check them out if you're in the area!”
Thanks for your great review Randy! We are excited to be conveniently located in the heart of downtown Redmond. It’s easy to walk to your favorite restaurants, parks and shops and our parking lot has plenty of spaces wheather you are in a car or bike. We’re pet friendly as well, so feel free to bring your furry friends along☺ See you soon!