Berkeley Patients Group Reviews

  • “Helpful and expedient service even on a busy Friday night. Excellent facility ”

    Was this review helpful to you?

    Comment from Berkeley Patients Group

    Thank you for your review, and thank you for being our patient, Bathtub! 😄

  • “They haven't really figured out the express line... but the delivery and online ordering is awesome and pretty flawless. There can be long lines, but this is one of the good shops out there. They stand by their product, update their menu and are pretty professional for this line of work.”

    Was this review helpful to you?

    Comment from Berkeley Patients Group

    Thank you for your review, Blake! And thank you for being so understanding about the lines, they can get backed up sometimes but we try our very best to make sure our patients have a pleasant and professional experience every time. Thanks for being a member of Berkeley Patients Group 💜💚

  • “First, I have been a long time registered patient with BPG. But, I'm thoroughly pissed off with them. BPG asked my partner to buy medical marijuana from them ON THE STREET! I've been a medical mj patient and customer of BPG for many years, and have appreciated what they do, overall. I've had deliveries from them (with occasional problems, nothing major) at least a dozen times at my home. Recently, my partner, who owns our home, also got her medical mj card. Today she put in her second order for delivery to our home. (The first one was totally botched by BPG, who screwed up the address AND phone number and never showed--another story for another time.) So, BPG knows (or should) that they are delivering to a 60-something year old woman who resides at an address that they have delivered to numerous times. Nonetheless, when the delivery driver got to our neighborhood in Richmond, they called and told her that she had to meet them outside on the sidewalk to get her $300 worth of medicines. If you think about it, this so WRONG, it's bizarre. BPG claimed because it was their first delivery to her, they could not bring it to our door. The delivery person (who was 5 or 6 inches taller than my partner) would not only not come on to the porch, he wouldn't leave the sidewalk, so as not to be on our property. This is not "home delivery." Suppose this patient's medical condition prevented her from getting up and out of the house to the sidewalk. Would BPG have denied her the medicine she ordered? Prop. 215, under which BPG operates, was supposed to mean that PATIENTS would no longer have to buy their medicines ("drugs") on the street. BPG's action today was treating a legitimate patient--fully registered with BPG, with a history of buying in their store--like a good old fashion drug-buying-customer-on-the-street. Meaning, BPG behaved like a black market drug dealer today in front of my house. A house, again, that their delivery personnel have been INSIDE of many times before. This was a complete violation of the patients right to privacy, for starters. But more than that, it's a wrong-headed approach to safety for both the patient and the driver. Since the PATIENT is registered (including drivers license, phone, home address, etc.) with BPG, it is clearly safer to count, check and verify the cash or card and the items delivered INSIDE the home, or at least on the porch, out of view of neighbors and passers-by. Would BPG demand that first-time PATIENTS at their store on San Pablo do their first transaction off the property, on the sidewalk there in Berkeley? Then why would they make my partner buy her medicine on the sidewalk in Richmond like sketchy drug buyer rather than the legally registered PATIENT that she is? Shame on you BPG. You need to rethink this "policy". It's bad for the patient and less safe for both the patients and the drivers.”

    Was this review helpful to you?

    Comment from Berkeley Patients Group

    We are so very sorry you experienced this. Our delivery drivers are instructed to meet patients at their door. Please be assured we are looking into this and will resolve this matter. Thank you for your patience. We appreciate you.

  • “The location is great, usually VERY BUSY...As for the Delivery Service...it needs work. I won't be buying from BPG unless they make up for what happened today. My fiance was trying to Register and order while i was out(@2:45PM and it's now 5:30) something for her pain cause she hasn't slept in 3 days. I get home around 4:45 and place an order and they called me a half hour later to LEAVE a voicemail. Take in mind i don't listen to the message I just return the call within 1 minute of their's and get no answer...i got an email saying my order was canceled cause they aren't taking delivery orders for the rest of the day. (3rd time this has happened so i guess you cant place an order after 2PM?!?!?!?! YET says they deliver from 2-9pm?) LACKING severely in order/Delivery consistancy, menu accuracy, follow-up with New patients and orders with any issues. the one time I did get to order, they didnt have the strain i ordered anylong and this was a hr after placing my order! So i got oz of the bargain flowers. No Smell or flavor, but a decent buzz for the price, but i cant let myself do business with unprofessional's such as these whom dont offer and service just product...”

    Was this review helpful to you?
  • “It was great because they have a restroom! ”

    Was this review helpful to you?
  • “Amazing weed ”

    Was this review helpful to you?
  • “I haven't been to this location in a year. I came back it's exactly how it was when I last left. Clean and Organized. This place I always busy and the customer service and product are consistent. ”

    Was this review helpful to you?
  • “My favorite dispensary in the East Bay!! Great service, amazing product, & clean atmosphere!! The employees are always happy & full of product knowledge. I love that BPG does there own analysis of each product before they put it on their shelves to sell. The place is always super clean and organized which makes the shopping experience cozy & convenient. They have a large selection in their inventory & something for every type of patient. I recommend BPG to everyone!! =)”

    Was this review helpful to you?
  • “BPG....my most favorite dispensary in the whole wide universe!!! Boy do I miss everything about you....the prices, quality of bud, the budtenders, delivery service, variety of affordable products....no one compares to you.....especially where I live now in the Portland, Oregon. Thank you for spoiling me. Hoping to see you again before my MMJ letter expires in June.”

    Was this review helpful to you?
  • “Probably the best dispensary I've been to so far. Amazing service, you can even order ahead if you don't wanna wait in the line. They offer a wide variety of edibles and bud. The best thing is that they have quality sun grown bud for low prices. Highly recommend checking them out.”

    Was this review helpful to you?