“The location is great, usually VERY BUSY...As for the Delivery Service...it needs work.
I won't be buying from BPG unless they make up for what happened today. My fiance was trying to Register and order while i was out(@2:45PM and it's now 5:30) something for her pain cause she hasn't slept in 3 days. I get home around 4:45 and place an order and they called me a half hour later to LEAVE a voicemail.
Take in mind i don't listen to the message I just return the call within 1 minute of their's and get no answer...i got an email saying my order was canceled cause they aren't taking delivery orders for the rest of the day. (3rd time this has happened so i guess you cant place an order after 2PM?!?!?!?! YET says they deliver from 2-9pm?)
LACKING severely in order/Delivery consistancy, menu accuracy, follow-up with New patients and orders with any issues.
the one time I did get to order, they didnt have the strain i ordered anylong and this was a hr after placing my order! So i got oz of the bargain flowers. No Smell or flavor, but a decent buzz for the price, but i cant let myself do business with unprofessional's such as these whom dont offer and service just product...”
“My favorite dispensary in the East Bay!! Great service, amazing product, & clean atmosphere!! The employees are always happy & full of product knowledge. I love
that BPG does there own analysis of each product before they put it on their shelves to sell. The place is always super clean and organized which makes the shopping experience cozy & convenient. They have a large selection in their inventory & something for every type of patient. I recommend BPG to everyone!! =)”
“BPG....my most favorite dispensary in the whole wide universe!!! Boy do I miss everything about you....the prices, quality of bud, the budtenders, delivery service, variety of affordable products....no one compares to you.....especially where I live now in the Portland, Oregon. Thank you for spoiling me. Hoping to see you again before my MMJ letter expires in June.”
“Probably the best dispensary I've been to so far. Amazing service, you can even order ahead if you don't wanna wait in the line. They offer a wide variety of edibles and bud. The best thing is that they have quality sun grown bud for low prices. Highly recommend checking them out.”
“I received a delivery, however, I spoke with Heaven via phone call. I was never rushed and she was helpful, intelligent, informative, polite, and funny. I felt like i left the phone call with a new friend. Delivery was on time, the gentleman who delivered was also polite and informative. Thank you Heaven and thank you Berkeley Patients Group”
“BPG has employed a bunch of pompous, pretentious, uncompassionate a$$holes. I guarantee that most of these positive reviews are coming from people who work there. The delivery service is an absolute joke. It takes forever to get the delivery and they just cancel your orders without calling you to let you know, so you just end up waiting for hours before you realize nothing is coming. Their policy for discounts vary from person to person, so sometimes you may get a discount, other times they refuse to give it to you. The front desk staff girls are extremely rude! If you call and ask to speak to the delivery dept, they refuse to transfer you and make you hang up and call back and press the correct buttons to get to the delivery dept. They just don't care about people. I will never go to BPG again.”