“I want to like BPG, but there's just too much wrong with them. Their bud can be very good, but it's just too inconsistent. Their organization is horrible, and they're often are out of what their organizational system says is in stock. The lines are always long, and the people are always rude. Also, last time I went I was told misinformation about the bud. They told me the strain I was getting was a sativa dominant hybrid, but it was actually a full on indica, I couldn't believe that they would be so indifferent about doing a good job and giving proper information, I would love to have a good dispensary so close to me, but unfortunately I just can't go there again after all of their problems.”
Hi xenocryst... We are sorry you had a less than favorable experience at BPG. We strive to maintain a really wide selection of quality medicine at all price categories. We understand at times items may go out-of-stock quickly and patients may not get to them in time before they sell out. We are working on this and will continue to improve our systems for our patients. As for the information provided about the cannabis you purchased, this information is received directly from the producer and then validated by our experienced staff members. This information is also published on StickyGuide and our in-store menus.
We hope you will come back again and allow us to make it up to you in a future visit. Please voice your concerns with the dispensary manager and we will do our best to make it right for you. Thank you!
“BPG is great. This was my first visit so I went through the full service line but I am definitely going to take advantage of their online ordering and express pickup in the future. Lines were long, but I expected the wait at a busy place on a Sunday afternoon. The staff member I spoke to was very friendly and helpful. She helped me to pick out three different grams and was very patient while I decided. This place had a great energy and all of the staff seemed genuinely happy to be there (even on a Sunday at 3 pm). I will be coming back to BPG for sure.”
“This is my regular club. I'm a club crawler and have tried almost every club in the bay. This place is at the top of my list. Some people are complaining about the prices, but take some time to learn the menu and you will realize that they care about the customer getting good medicine more than charging you crazy amounts. I've purchase $45 eighths at BPG that rival $60 eighths at much lesser clubs. They pass the price they pay on to the customer. Not all of their strains are amazing, but they have a huge variety so if you don't want ditch, choose from one of the 20+ other options. They have the sungrown menu for those that want to pay less for flowers grown naturally. Still great quality though! I'd say I've interacted with almost every member of the staff at this point and I've always left with a huge smile on my face. There are one or two that aren't as knowledgeable about the products as the rest, but generally you can't go wrong! Express Lane for if you know what you want when you get there and want to get out fast.
“This place is by far one of the most friendliest dispensaries I have ever been to!!! Not only is all the staff really sweet but also super helpful in finding what medications work best for their patients. Quality is always great and even the quantity too. I definitely recommend trying them out!!! Plus if you are a first time patient you get a pretty sweet welcome package.”
Hi! Thanks for the feedback! While we actively try to manage the line length at all times, on big promotional days it can get a little long. We are working on some improved processes that will help our patients get through it a little smoother. Thank you!
“Going to BPG is my favorite errand to run. For perhaps obvious reasons, people usually seem in good spirits, both the staff and patients, despite sometimes long lines and limited parking. Still, this is my go to dispensary. They usually have a pretty extensive menu, too.”