We were using Bloom for a long time my wife and I. We spent a lot of money there. My husband went to pick up a pre-order. He had a mask on which broke. He was told to put the mask on and he said I'll wait outside because it's broken I have the money. The security guard started to walk towards my husband and he started to walk toward the guard near the door. The guard then to my husband who is a senior citizen, off the curb and he fell and hit his back and arms and head. He was bleeding and kind of confused the rest of the evening.. tailbone bruise. I only walked toward him because I couldn't hear him I have hearing aids. Totally totally uncalled for I'm totally over the top unprofessional. My husband is a senior citizen and disabled. So if you're going to continue to shop here keep in mind that you might have a little bit of insecurities with the security.