“Buyer beware! Bloom Phoenix will not honor their royalty points. Bloom Phoenix' website states, "$00 instant credit with 12,000 royalty points.
As of January 17, 2016, I had 14,812 royalty points and, yes, I have been a customer for a very long time.
I tried to use my points for the $500 instant credit and it was refused. The cashier rudely refused the $500 instant credit. I was forced to take the "buy 1 get 1 free" offer.
I need to reconsider my Bloom Phoenix membership. Thanks, Bloom Phoenix, for making suffer a fool.”