Substance - Division Reviews

  • “good selection of products.”

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    Comment from Substance - Division

    HI bronat1. We try and have a great variety of everything for everybody. It drive's our Inventory Manager nuts to have to manage so many brands, products, and price points -- but that's our headache for your benefit.

  • “love it ”

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    Comment from Substance - Division

    Hi tanz420. We love it that you love it.

  • “You guys price the concentrates way too high! The Hush shatter is mediocre at best definitely not worth a 6 dollar price mark up.”

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    Comment from Substance - Division

    Since we don't make our own extracts and buy them from licensed Processors whose production and testing costs have soared, our prices reflect that new reality. The HUSH extracts have been on promotion -- tax inclusive pricing -- since Feb 23 when White House Press Secretary Sean Spicer made comments about federal enforcement. We change our promotions from time to time, and now the HUSH extracts are $5 off each when 3 are purchased ($15 off total), or 15% off on Wax Wednesdays. We hope you understand that our costs and prices fluctuate. We try and have a tremendous variety of everything available; there are presently 3 dozen shatters on our shelves (more than what our Leafly menu reflects) from BHOmchelly's, Claywolf, Cultivated Industries, Dab Society, NW Kind, and Original Extracts.

  • “Wonderful, helpful employees. Huge selection of disposable cco cartridges! Daily specials help save me money.”

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    Comment from Substance - Division

    Hi JulieW13. We're thrilled you enjoy our cartridge variety, and daily deals too. We look forward to seeing you lots!

  • “I can't believe its taken me this long to find them. im a medical patient and have been to many places. the quality of their bud is untouchable, no others compare.”

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    Comment from Substance - Division

    Hi Crystalstutu, We're glad you finally found us. We have great relationships with farmers all over the state, and are lucky to have a ton of quality bud -- indoor, greenhouse, full sun, Clean Green Certified, etc. We bring out fresh strains every few days, so please visit us again soon (and often!).

  • “Very cool store design. Super friendly staff. Only downside is limited parking. ”

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    Comment from Substance - Division

    Hi carafnparrish, Thanks for acknowledging our thoughtful store layout; we even have plans to update our interior to improve the client experience further. Perhaps you were visiting on a particularly busy day, or when there was an all-hands staff training. We have about 15 parking places available, so there's generally not any parking issues. We have discuss the matter with staff, who now park off-site, and are starting to ride their bikes now that the weather has finally perked up.

  • “As a new client I was in and out within minutes. No long wait, friendly knowledgeable staff and great product. ”

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    Comment from Substance - Division

    Hi aishaali83, We don't think clients should wait long either, and have designed our operations to eliminate the wait. We pre-package our cannabis for quality assurance and speed of service. Instead of watching staff members weigh product (which can indeed be fun), we feel it's better to spend those 80 hours a week behind the scenes so clients can get on with their day. We also offer pre-orders via our website for folks who are short on time.

  • “I love this place. the people are great and it is always fully stocked!!”

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    Comment from Substance - Division

    Hi highdesertcrazy, We love that you love us! We take pride and having a diverse selection of everything -- product breadth and depth in every category. It amazes us how many wonderful products and producers are available to us, and our staff loves sharing that variety with our clients.

  • “first time In today, great selection of meds. and I was happy I got 10% off for being my first time in. I'll be back!”

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    Comment from Substance - Division

    Thanks for coming in rileyrr420. We look forward to seeing you again soon.

  • “I like to stop here when I'm passing through town. Great Service and Great People.”

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    Comment from Substance - Division

    Thanks for stopping by Kitkagirl. Perhaps you can hang out and stay a while...!