Substance - Division Reviews

  • “Our favorite dispensary in Bend. The people are always friendly and knowledgeable. Good vibes, never waited for more than 5 minutes to go back. Love BloomWell ”

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    Comment from Substance - Division

    Hey Allybreezyy, thanks for the good word, love the feedback. We strive to be informed and up to date and love to share that knowledge with everyone in our community. See you again soon!

  • “I pulled a second label off the prepackaged 1gram bags I purchased revealing a different strain name with a lower THC percentage.”

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    Comment from Substance - Division

    Thanks for reaching out and sharing your experience with us. At Bloom Well, we are very environmentally conscious and try and minimize waste as much waste as possible. When we do weigh-outs, we pre-sticker bags. If we don't use all the bags, we simply save it and add a sticker for a different product weigh-out. We have tried scratching out the old info with a Sharpie marker but it shows through the fresh sticker. And when we try and peel the sticker off the bag, it shreds the sticker. We feel pre-weighing is the most hygienic manner in which to handle cannabis. Clients have the quality assurance that cannabis was handled only once from when we take the product into our inventory and sell it to clients; it's never touched by bud-tenders or anybody else. We then nitrogen pack and heat seal the product for freshness. Nobody does this but us. Sorry about your perception of a sticker mixup or changeup. It was, quite simply, an intentional re-labeling of a gram bag.

  • “This used to be a good dispensary for OMMP customers. Lately with all the new customers it seems like they are focusing more on the sale of flower. There OMMP inventory gets smaller and smaller all the time. Will probably look for a better one for OMMP.”

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    Comment from Substance - Division

    Thanks for the comment. Please let us know what we're missing! We just reviewed our inventory and see 88 different concentrates -- CO2 extracts, live resins, ice wax, dry sift keif, BHO, PHO, RSO. We have 92 edibles -- chocolates, truffles, lozenges, taffy, trokies, drinks, tinctures, syrups. For a shop with a small physical footprint, we take great pride in having the most diverse product lineup and best branded products from around the region and around the state. We take our customers opinions seriously, and would like to know what we're missing.

  • “The staff is very knowledgable about the product, very friendly and always helpful. The prices are outstanding and the bud is great. One of my favorite shops in town ”

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    Comment from Substance - Division

    We're one of our favorite shops, too! Really though, we do invest in staff training, and expect our crew to be knowledgeable about human anatomy, plant botany, and all the flowers, concentrates, edibles and topics we carry. We're not afraid to say "I don't know" and are willing to research answers. There's some much to learn.

  • “Super awesome place! My new favorite! The staff is super friendly and knowledgable! I don't have a lot of money right now and I can always find an awesome deal for meds at Bloom Well. I highly recommend it and can't wait to get some money and give it to them!! ”

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    Comment from Substance - Division

    We will take it any way you can bring it. Tell your friends that debit/credit is welcome.

  • “Great service and friendly atmosphere. Excellent variety and good rotation of different product. ”

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    Comment from Substance - Division

    Thanks! We're always looking for new things to throw out to the community.

  • “I love Bloomwell. Their stock of bud is always rotating and they are constantly getting new products. They are super convenient, right off of the highway, and they take debit cards so I don't need cash. These guys are the best.”

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    Comment from Substance - Division

    We're happy that you're happy!

  • “Best dispensary I have found in Bend, so far. I've made my rounds, and have been to most, yet Bloom Well is the one I keep going back to. Great, knowledgeable budtenders, who are open to conversation and walking you through the best strains, based on your preferences. Some dispensaries in town seem to have disdain for recreational customers, raising prices and giving poor service. Not the case here... Finally, they just seem to have really great bud, for really great prices! Protip - look for their specials... unbeatable.”

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    Comment from Substance - Division

    Thanks Danathanthamanathan! We appreciate your kind words. We are always striving to learn more and share our knowledge with everyone who comes through our doors. See you soon!

  • “Already did a review after significant other went to Bloom Well and picked me up some strains to try... This weekend I finally got to Bend and went in to Bloom Well. Very nice setup. Had what I was looking for and a few grams of others to try out. Staff was great and friendly. My #1 choice so far in Bend.”

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    Comment from Substance - Division

    It was nice to meet you in person. Thanks for your patronage and kind words here on Leafly. We look forward to seeing you and your lady often!

  • “I come down from Redmond so I need a dispensary worth driving to. A busy, crowded day, they were friendly and welcoming. As a recreational user and artist I wanted high quality, but also something for creativity that would be good for detail work. I was thinking of Blue Dream and the bud tender pointed to it. Just a happy coincidence, but it added to my positive experience. She was knowledgeable about the strains and grades, and told me their virtues, but thought Blue Dream fit my needs. A clean, well-organized store, with attractive décor and very good packaging, I paid my bill and I was gone. This may become my main dispensary.”

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    Comment from Substance - Division

    Hey redmondjoe! We are glad to have served you so well, and we would love to be your main dispensary in Bend. Every crew member has a different relationship with cannabis, and is happy to share what they know.