We were super excited about the remodel as well! It was several months of planning and execution, but we think it really provides a great canvas for the work we do here. So glad you've been enjoying our store!
“After the first time I went to Botanica, I decided they would be my go-to dispensary. First of all, they let me bring my dog inside, but that was just the start of their kindness. They spent more time with me than any person at any dispensary. They explained to me the differences between all of their pens as well as the differences in strains. One of the girls there event spotted me the 25 cents I needed to buy some flower. All of this was great, but the best part was the price!”
“ived returned here in the past out of convenience because the location suits me.
One time the film canister theybsold me, presumably containing a gram, i discovered WAS EMPTY when I returned to my car. they returned my money promptly when I returned. it wasn't weighed in front of me.
another time I bought a gram of dab oil and it was all over the outside of the silicon container inside the plastic bag. COMPLETELY UNUSABLE. TOTAL WASTE. I WENT BACK AND HE WENT THROUGH A NUMBER MORE BEFORE TRYING TO SELL ME ANOTHER ONE IN WORSE CONDITION. finally he just sold me the one they had on display.
totally unreliable quality of products, they are never sold as advertised. BE VERY CAREFUL BUYING FROM THIS SHOP.”
We are so very sorry that this was your experience! Please rest assured these are isolated incidents, and in NO WAY how we wish to be represented. Please feel free to ask for the manager's contact information if you revisit the shop, and know we will do everything in our power to make this right and restore your confidence. As sad as it is to hear your displeasure, we welcome all feedback- if no one tells us of a problem, we have no opportunity to correct it. Thank you for taking the time to express these concerns. :)