“This is the first and last time ordering from here. I received no tracking number, no confirmation email for order that was placed on June 18th. They shipped my order after I had precisely conform to them that I wanted a refund. Now my money is down the drain. I WANT A REFUND. My item wasn't shipped sent requested. This is the worst site ever”
All June 18th's orders are showing as delivered on our system, what is your order# ? I wasn't able to find any username on our site of Jayyy1995. Please email me directly at email@example.com and I'll be happy to personally look into this for you
“They finally pulled through with my June 10th order that was lost. I never received any tracking number or notification that is was being shipped and then boom one day it just showed up. Pretty crazy how canada post can almost destroy a business. Its not BMWO fault, its all canada post. They have gained my trust back.”
“I've used BMWO for nearing a year and no problem.
last week was the first snag I ever hit and I'm... a bit disappointed with the customer service. created a ticket and no response even beyond 48 hours.
comments seem to hint this was just bad timing so I can roll with that.
I'd still highly recommend BMWO. no question about that, just a minor struggle to get assistance with a lost package. bad luck happens to everyone.”
“Placed an order July 12th, it was one of the many packages that went missing. About a week and a half later I have my replacement package, it took a while but bmwo lived up to their 100% insured policy listed on their website. For everyone waiting on shipments just give it some time, I have an order from another vender that was mailed out Monday morning and according to Canada post it took 4 days to move from Vancouver to Richmond... package was shipped via xpresspost as well so it's not just bmwo that's having issues”