“I enjoyed this business until today. Went in today with my husband and brother. My brother tried to use his UBI #; which they have seen several times and have in their system...but, we were told that it's a new policy that they need the UBI # needs picture or a pay stub. That is in order to get the discount from working on a farm, etc. I will no longer be taking my business there now to no sort of notification about this new policy. ”
As we are the only retailer offering this option, we feel our policy is more than fair. We have never changed our method of verification. If you've experienced otherwise, that was an error on our part.
“$50 for a half of Purple Kush.Sure it's the smaller buds, but so what? I break up big buds to smoke em, so it seems about equal to me. It's more than decent weed for a good price. I"ve never had a problem with customer service. I've always thought it was pretty good.”
“This is a follow up to my past review which was about 2 or 3 weeks ago. I'm happy to say the customer service that had seemed to be slipping as of late has improved greatly the last two times I have been in. The quality of the heritage farms product is top notch for the price as well! Any word on an open date for your valley store? Thank you for listening to and being proactive in addressing customer concerns.”
We are always doing out best to offer great customer service and incredible value. We are happy to hear that your past visits have been enjoyable and we will continue to work hard at what we do. The valley store does not have a set date yet as we continue to get everything ready. Thank you for your feedback!
“I have to admit the claims of a $120 oz got me in the door. It was unfortunate that when I arrived they did not have the 1 oz for the listed price. I was disappointed because I called ahead and was told differently. They did have $60 half oz but the blue dream that had looked more yellow than green and full of stems. I explained lying to a customer is never good practice. The bud tender tried to sell me some similar products but everything offered at the introductory price was either popcorn, under developed nuggets, and I quote,"The half oz blue dream for $60 was bottom of the plant." "If you want a better quality product you need to pay more." Im not sure how they got the no.1 rating the in billboard claims but I was not impressed and I won't be returning. From, a dissatisfied vet and medical patient.”
Hello Calciferstar, we are certainly sorry to hear you did not enjoy your experience. The billboard price is $125 but we currently have lower prices at $120 an ounce. That has been and is currently available as two half ounces for $60 a piece. We are incredibly honest with our business practices and rarely have to deal with anyone who believes otherwise though you are certainly entitled to your opinion. We see varying quality at different prices and do our best to offer value across the board, fortunately the vast majority of our customers agree. We appreciate your feedback and certainly would be happy to see you again if you feel like giving us another shot.