“This shop used to be my go to. now the staff tries to give you what won't sell when you ask for quality. 1 gram bags are better than eights but still low quality compared to other places. They know there volume increased, but do not staff the store accordingly, 30 minute waits my last 3 visits. The tender even suggested blueberry that tasted like hay and smelled worse. I am super dissapointed and feel ripped off. Oil quality is also very low, 88% was incredibly weak and dark colored. the taste was unpurged. buyer beware.”
We are certainly sorry to hear about your experience. We have grown in our new location and have been hiring people to better deal with that growth but it does take time and energy to train employees to provide the customer service we need them to. We certainly move through lines as quickly as we can while still making sure we can answer all the customer questions. I will say that all our concentrates are tested and the feedback from hundreds of customers has been almost entirely positive. Overall, we'd love if you gave us another shot to provide you the experience we feel you deserve with affordable, high quality products and incredible customer service. Always feel free to reach out to us by phone or email if you'd like to discuss anything more in depth.
“I really enjoyed my visit for more info check out my review on seshin with raven head over to YouTube and check it out! (will be uploaded in like an hour WiFi issues) stop on by these guys will treat you right!”
Thank you for your feedback. We do our best to keep 3 or more strains available at that price point but occasionally sell out of strains and cannot replace them immediately. We will continue to do our best to keep them stocked and thank you for your review!
“Awesome first visit-- great looking place, good location. Inside has really cool displays, was super clean and pretty looking, and deals are pretty good--125 for select ounces only had one option available, it would be cool if there were a couple more options. Budtender lady was really nice and helpful. Great experience and good people.”
“AWESOME as usual! I had an equipment malfunction with a couple of DD cartridges, Joshua and Sam worked with me and got me all straightened out, over email and in person. I live a long way from the store so it is important I am able to get my problems resolved quickly in person when I visit. I am always amazed at the friendly, caring attitudes of the staff, the educational info they dispense genuinely and without judgment, and the selection and PRICES! My locality has prices so high it makes a 200 mile roundtrip worth it for a single gram of BHO or an 1/8 of bud. Love you Cannabis & Glass and THANK YOU!”
Aww, we are so happy to hear about your experience with us. We truly value each and every customer and try to be sure that we offer the kind of service we feel you deserve. Thank you for your business and your review!