“First time here. Walked in, had some questions, was ignored (3 young ladies behind counter, no other customers), so bailed after 10. Shame, had 2 WA residents each ready to buy up. I would rate negative stars if I could.”
We are certainly sorry to hear about your experience, we recently moved over to this store, increased staffing and are still growing into the space. We pride ourselves on customer interaction and satisfaction and always have. It sounds like you had a vary rare experience and we certainly hope you'll give us another shot. We have dozens of first time customers daily who decide to never go anywhere else after they visit due to the quality, prices and customer service they receive. Regardless, we appreciate your review and hope to see you again.
“Best shop in town! By far the best prices around! Bought an ounce of flower, gram of concentrate and 3 joints for less than I'd pay for an ounce of flower elsewhere. I've checked out about 10 places around town and Cannabis &Glass is my go to store. And I love the new store! Tate and Christy have done an awesome job! ”
“This shop used to be my go to. now the staff tries to give you what won't sell when you ask for quality. 1 gram bags are better than eights but still low quality compared to other places. They know there volume increased, but do not staff the store accordingly, 30 minute waits my last 3 visits. The tender even suggested blueberry that tasted like hay and smelled worse. I am super dissapointed and feel ripped off. Oil quality is also very low, 88% was incredibly weak and dark colored. the taste was unpurged. buyer beware.”
We are certainly sorry to hear about your experience. We have grown in our new location and have been hiring people to better deal with that growth but it does take time and energy to train employees to provide the customer service we need them to. We certainly move through lines as quickly as we can while still making sure we can answer all the customer questions. I will say that all our concentrates are tested and the feedback from hundreds of customers has been almost entirely positive. Overall, we'd love if you gave us another shot to provide you the experience we feel you deserve with affordable, high quality products and incredible customer service. Always feel free to reach out to us by phone or email if you'd like to discuss anything more in depth.
“I really enjoyed my visit for more info check out my review on seshin with raven head over to YouTube and check it out! (will be uploaded in like an hour WiFi issues) stop on by these guys will treat you right!”
Thank you for your feedback. We do our best to keep 3 or more strains available at that price point but occasionally sell out of strains and cannot replace them immediately. We will continue to do our best to keep them stocked and thank you for your review!