“This place is too expensive for the competitive market that's out there. There's so many other dispensaries specially not very far from sw to go into the east side and get way better deals and pricing. The product of cannabis itself is not the best but from all the options I only saw a couple of good farms in there and very limited amounts of strains by them. The gal at the front counter(blue hair) was very friendly, but I don't see why if someone doesn't use their first timers deal the day they come in(specially if you okay the facility keeping your info in the system, they can see your purchase history and see you didn't use it that day) why if you didn't find something that day, why you couldn't use your discount the next time, if you decide to return, just seems like bad customer service to me specially being in the industry, and due to that, after giving this dispensary a first time visit, I probably won't be back.”
Thank you for your review. We are sorry you felt you didn't find a great selection. We have more than 30 high quality strains to choose from that are changing constantly. We are happy to hear our bud tenders were friendly. We do offer multiple discounts including first-time-purchase discounts, 10% off for veterans & seniors, 10% off for Nike, Intel, & Columbia employees, and 15% off on your birthday. We also offer Sunday-Wednesday daily discounts that include 15% off Edibles, Cartridges, Concentrates, & Shake packs. You absolutely can use your first-time-purchase deal on another day if you decide not to purchase anything that day. We have some new employees and everyone is doing their best to learn all the policies and procedures. We also have multiple choices at different price points. We always have flower on sale for $8 a gram up to $15 a gram. We truly hope you come back, use your first-time-purchase-discount, and try us out again!
“I've been to lots of shops on the west side and I've never had a more annoying and rude bud tender before. I believe her name was Courtney. and I was recommended by a friend who said everyone was amazing well I thought this visit was far from amazing having to deal with her. product was food but not what I was looking for. took forever to check me our cause her and her friend was goofing around. probably won't come back. ”
We are sad to hear you didn't have a good experience. We strive to provide high quality customer service. We will use this as a coaching opportunity. If you would be willing to give us a second chance, we would love to try and win you back as a satisfied customer. Thank you for your review and feedback.🙂