Thank you Giancarlo. Great meeting you yesterday. Glad you had a great experience and are enjoying your MEDS. We strive to offer our patients the best customer service and medicine available. Thanks again
“Every dispensary in Portland sells good product. So all that matters is great customer service and a warm environment. This location has both. Honestly, the number one reason why I'll be coming back is because of a budtender named Dave. That guy was funny and well educated on MM. Could not be happier with Dave's service. ”
“With more and more dispensaries open, and stock becoming fairly standardized, the two things that will most contribute to a store's success are customer service and location.
The staff passed my "psycho bag lady" customer service challenge readily, answering a seemingly unrelated barrage of questions about their products quickly and accurately. (The last dispensary that failed that standard mystery shopper challenge is being demeaned in the Mercury this month so the technique seems to transfer well to the MMJ market).
The place is clean, airy and well lit with soft natural lighting.
Location is excellent. The only suggestion might be to strongly discourage customers from jay walking across the middle of the block and possibly getting splattered. I saw one cane carrying customer limping through Burnside traffic already. Perhaps a strongly worded door sign?
Off to a winning start!”