“First off , the budtender was new BUT she was a sweet girl, and tried her best. The owner kept popping in and out but offered NO help whatsoever--did not even acknowledge us. They don't have a visa machine, WTF?? and no sign saying so ...so I had to leave after making a selection and then come back with cash. NOT GOOD
The flower selection was on par with some other disp. in EUG, but they all smelled a bit green and uncured. Their Cinex was TOP shelf the Obama Kush was more B quality. The Fortune Cookies were A+ though. The Cinex wax was superb. The place was a bit hard to get to, and their parking area was hard to notice driving by. Got the impression these guys are expanding down from Portland..NOT locals gang.
Overall impression from a seasoned grower.. I wont go back.”
We are very sorry to hear that your experience was less than positive; its our goal to always provide excellent customer service, and it is unfortunate that this was not the case for you.
As we are a new location, we are still in the process of setting up our credit card system, and understand this is an inconvenience to our patients. Accordingly, we are happy to provide compensation for any wasted time, or surcharges incurred- please don't hesitate to ask!
In a similar vein, some of our staff members are currently in training, and may not yet have the level of expertise as others. While we understand that this may be off-putting for some, we firmly believe in this community and are proud to be providing employment and job-training for some of the younger and less experienced members of the Eugene workforce. Although we do have a sister store in Portland, our Eugene staff is 100% local, and very proud to be!
We appreciate your honest feedback, and will continue to work with our staff to provide them with the knowledge and skills required to care for all of our patients to the best of our ability.
“Called into the shop cause I was gunna be running a lil late and they stayed open for me and that was amazing! It was my first time in and got very good first impressions! If you guys can stay open till around 9 for call ins that would be amazing! Staff is amazing and helps out with whatever I had questions for. I will always be coming in for now on
-Best regards, Trinidy”
Hey- we understand that life sometimes doesn't follow the schedule you'd like it to, it happens to us all! Right now our hours are set at 10-8 weekdays, 12-8 weekends, but if you let us know you're on your way, we are always happy to accommodate your busy schedule! :)