“I headed into Cannarex for my 21st birthday, not sure what to expect. I had never smoked before on my own and had no idea what to really do. The hospitality and customer service at Cannarex really shone through, especially for a beginner.
I walked into the store, which at the time was fairly unpopulated. It was just me at that point, but I was greeted by Damion. I told him that it's my 21st birthday, and he asked to see my ID, which I was happy to give him, although I was slightly shaky because I have some social anxiety. Whether or not he noticed I was nervous, I'm not sure, but he listened to me tell him how new I was to smoking, and he helped me learn as a beginner. After a few minutes of conversation about the difference between Sativa and Indica, I felt welcome, and Damion's friendliness made me smile, because I knew it was genuine.
Damion helped me pick out a starting strain, OG Silver Haze, as well as show me to where their glassware is. He understood I was a novice and that I didn't really know how to smoke. He helped me pick out a really nice sherlock pipe, and gave me tips on how to use it, as well as how the length of the pipe matters, cleaning tips and told me about using filters.
I left the store with a pipe that I'm in love with, some amazing cannabis that I had an amazing birthday with, as well as all that I needed to know to get started. I am impressed with how friendly and understanding Damion was, especially for a beginner asking basic questions such as myself. Extra points for Damion for making me feel completely relaxed while talking to him. It's rare that I meet someone in a store that truly feels genuine like he did.
During my second visit, I met damion again, and the store was moderately populated with customers. I was fortunate enough to be served by Jessica who was just as genuine and knowledgeable as Damion. Her friendliness helped me be more relaxed than last time, and I feel comfortable being in the store. She also asked to see my ID, which is standard procedure, but she helped me find the strains I was looking for, as well as helped me find more filters, because I had lost mine.
Both times I had gone to Cannarex so far, my visit was pleasant and fast. Each time I asked beginner's questions of both Damion and Jessica, they were happy to help me understand the measurements which I am unfamiliar with. I highly recommend Cannarex to anyone in the Mount Vernon area, especially beginners. And if anyone else has a bit of nervousness or social anxiety, you can rest assured that the staff at Cannarex are all super friendly, and more than happy to help you out with their knowledge, no matter how basic the questions are!
The best place around!”