“I was a regular customer of this dispensary since recreational sales began last July. However, I will not be back.
I refuse to patronize any business which engages in shoddy business practices. In this case, their handling of their loyalty program was completely inexcusable. The supposed format was that once you had accumulated $500 in purchases on your punchcard, you would receive $50 in store credit. For a senior citizen on a fixed income, that's very significant. However, even that program was seriously flawed. You were only credited in increments of $50. If you spent $95, too bad, you only got credit for $50. You could conceivably spend $900+ before you reached $500 on your card.
Nevertheless, as of today's visit I would have had $450 in credit. But no, they told me, "No, sorry we don't do those anymore. We stopped taking those loyalty cards about a week ago." And that was it. Essentially they just stole $45 in earned credits from me. Again, as a senior on a fixed income, that's huge.
What makes it utterly inexcusable is that there was no notice of the change. I am signed up to receive their text notifications. I receive 2-4 texts a week. A reputable business would have sent out a straightforward notice ahead of time to let people know that they had X days to use their credits. But no, they just decided to stick it to their long time loyal customers and steal everyone's earned credits.
They just lost a loyal customer, permanently. There are way too many other dispensaries who know how to run a business properly.”
“Absolutely loved this establishment... the bud tender was very helpful and the bud freaking amazing.... definitely will be my go to spot when I’m in town.... thank you Canopi for an amazing experience!!!!”
“I like the location, very quick, although the interior is a little cold- not inviting.. I came here to try their 26 dollar selection... in my opnion it's good green.. I've been to almost every dispensary -- the quality although the not Same apperence or taste of high grade.. has almost better effects... nice smooth , very relaxing well worth it... others who commented negative have got to be just overall critical.... it's worth it!!!”
“The location and atmosphere itself was great. The quality is terrible. They have different price options but what they sell for 26 dollars per eighth is the quality of "Regular Marijuana". It tastes like dirt. 3.5 of dirt. ”