Captain Jacks Reviews

  • “Showed me around on my first day being in a dispensary with great and friendly customer service. Rob is the homie!”

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    Comment from Captain Jacks

    Thanks for the 5 star review bobstoddard117, we're happy to hear Rob made your first time visit an awesome experience! Don't forget Mary Jane Juice will be here on Friday, June 16th between 4 PM - 8 PM celebrating Patient Appreciation Day. They'll be offering awesome DOGO Deals that you do not want to miss out on!! Stay connected with us on Leafly and IG @captainjacks420Upland to stay updated on upcoming event dates, new amazing deals and movie nights!! We look forward to your next visit :) #StayHigh #CaptainJacks420Upland

  • “Second visit, both times were above and beyond on the customer service. Budtenders Dezz and Rob helped me out, and during a very busy visit, were Yoda-level patient. Dab bar was cool as well.”

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    Comment from Captain Jacks

    Thanks for the 5 star review Shlabbadabbadoo!!! We're very glad you've had nothing but great experiences every time you've visited us :) Don't forget Mary Jane Juice will be here on Friday, June 16th between 4 PM - 8 PM celebrating Patient Appreciation Day. They'll be offering awesome DOGO Deals that you do not want to miss out on!! Stay connected with us on Leafly and IG @captainjacks420Upland to stay updated on upcoming event dates, new amazing deals and movie nights!! We look forward to your next visit :) #StayHigh #CaptainJacks420Upland

  • “Great atmosphere and give nice amount of stems for tea!!! I recommend friends when wanting to just sit outside. Oh yeah if your a Senior always that love!! Hello Betsey”

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  • “Over-and-above customer service! Jake, Vanessa and the rest of the staff address concern/questions with a professional attitude and care. The people running Captain Jacks are obviously working towards building long-term relationships with their clientele. If you’re a little older, like me, you might find it hard to get over the stigma of using medical marijuana - let alone going to a dispensary to buy it. I can tell you with 100% certainty, you definitely WILL NOT feel like you’re walking into some “pot head shop” with stoners running the place. These people are professionals! Since I started coming to Captain Jacks, I’ve been impressed with the clean environment, warm and knowledgeable staff, good selection of medication and even the security guard watching over the parking lot to add that finishing touch of customer care as you come and go. Captain Jacks get my 5-star recommendation! DON’T WANT TO FEEL “HIGH”? A note about CBD: For consistent results, get the Care By Design cannibis oil spray. I like the 4:1 and 18:1 ratios because I can manage my pain with them and stay sharp and alert while at work. I’ve tried smoking their Ringo’s Gift before and liked it a lot. But, as I’ve discovered, it’s not as consistent because growing hybrid plants can produce varying results. So, if you want zero psychoactive results (don’t want to feel “high”) get the CBD spray or the delicious gummy edibles.”

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    Comment from Captain Jacks

    Highhh towney, thank you for the awesome 5 star review!!! We're very happy we were able to assist you in finding the meds you needed. We take pride in the service we offer our patients and we never hesitate to go out of our way to provide you with the most accurate information. Don't forget Mary Jane Juice will be here on Friday, June 16th between 4 PM - 8 PM celebrating Patient Appreciation Day. They'll be offering awesome DOGO Deals that you do not want to miss out on!! Stay connected with us on Leafly and IG @captainjacks420Upland to stay updated on upcoming event dates, new amazing deals and movie nights!! We look forward to your next visit :) #StayHigh #CaptainJacks420Upland

  • “I'm real pleased with the service here! And it's pup friendly! ❤️”

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    Comment from Captain Jacks

    Highhh Alexisinw0nderland, thank you for giving us a 5 star review!! We're very happy to hear you you enjoyed the service we offer :) Don't forget , we offer amazing daily deals that you do not want to miss out on!! Don't forget Mary Jane Juice will be here on Friday, June 16th between 4 PM - 8 PM celebrating Patient Appreciation Day. They'll be offering awesome DOGO Deals that you do not want to miss out on!! Stay connected with us on Leafly and IG @captainjacks420Upland to stay updated on upcoming event dates, new amazing deals and movie nights!! We look forward to your next visit :) #StayHigh #CaptainJacks420Upland

  • “Management is HORRIBLE!!! I bought product there multiple times, twice I bought product that ended up being defective and when I went to return (same day) I got attitude from manager and was offered 10% off to repurchase new product. Never going back!!”

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    Comment from Captain Jacks

    Thank you for the review alca1983! Unfortunately, due to certain policies we're unable to exchange or refund certain items. However, we try our best to accommodate our patients and to be fair we offer discounts. We hope you give us another chance. #StayHigh #CaptainJacks420Upland

  • “Best service from the staff here. Energetic, very knowledgeable, and an awesome vibe. Hands down best dispensaries I've ever been to”

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    Comment from Captain Jacks

    Highhh Emilymack, thank you for giving us a 5 star review! We're very happy you enjoy the service and vibes we offer! We love seeing our patients return, therefore we always go out of our way to provide you with the most accurate information possible. Don't forget Mary Jane Juice will be here on Friday, June 16th between 4 PM - 8 PM celebrating Patient Appreciation Day. They'll be offering awesome DOGO Deals that you do not want to miss out on!! Stay connected with us on Leafly and IG @captainjacks420Upland to stay updated on upcoming event dates, new amazing deals and movie nights!! We look forward to your next visit :) #StayHigh #CaptainJacks420Upland

  • “First time at a dispensary, very impressed and provided more knowledge then I expected... Definitely going back!”

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    Comment from Captain Jacks

    Thanks for the 5 star review Jbuchana720!! We're very happy you choose to visit us! We take pride in the service we offer our patients and understand the importance of providing you with the most accurate information. Don't forget Mary Jane Juice will be here on Friday, June 16th between 4 PM - 8 PM celebrating Patient Appreciation Day. They'll be offering awesome DOGO Deals that you do not want to miss out on!! Stay connected with us on Leafly and IG @captainjacks420Upland to stay updated on upcoming event dates, new amazing deals and movie nights!! We look forward to your next visit :) #StayHigh #CaptainJacks420Upland

  • “Have visited many times. The staff is consistently very friendly, supportive, and knowledgeable. Excellent flowers. Great selection. My favorite.”

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    Comment from Captain Jacks

    Highhh SuzanneP, thank you for the 4 star review!! We appreciate all of the love and support :) We take pride in the service we offer our patients and understand you deserve only the best!! Don't forget Pure Vape will be here on Wednesday, June 7th between 4 PM - 7 PM celebrating Patient Appreciation Day. They'll be offering awesome DOGO Deals that you do not want to miss out on!! Stay connected with us on Leafly and IG @captainjacks420Upland to stay updated on upcoming event dates, new amazing deals and movie nights!! We look forward to your next visit :) #StayHigh #CaptainJacks420Upland

  • “Best clinic in upland. Friendly people, the dab bar is my favorite”

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    Comment from Captain Jacks

    Highhh Rhyannao, thank you for the 5 star review!!! We're very happy to know you enjoy the meds and service we offer :) Don't forget Pure Vape will be here on Wednesday, June 7th between 4 PM - 7 PM celebrating Patient Appreciation Day. They'll be offering awesome DOGO Deals that you do not want to miss out on!! Stay connected with us on Leafly and IG @captainjacks420Upland to stay updated on upcoming event dates, new amazing deals and movie nights!! We look forward to your next visit :) #StayHigh #CaptainJacks420Upland