This used to be a premium dispensary when Cathy owned it but since she sold out the business has cratered. There is no longer any THC levels on their products (what are they hiding?), they used to have a regular delivery schedule, now they tell you Monday, Tuesday, or Friday or any day they feel like. The website used to be dependable and now when you point out issues the "employee" just nods and does nothing. I now see why I do biz with Green Halo.
So I went to Cathy's this past week to find that they no longer weigh out their fresh flower in front of you anymore and their display flower is in non-clear balm jars. I went in and the same general manager looked at me waiting for me to make my decision. I asked where the flower was as she looked at me as I was suppose to know now. She opened each tiny jar to show me the buds (as always, gave me under 3 seconds to allow me to smell and look at how the flower is that I plan on buying). I bought a quarter of a strain I always get that's usually very dense and smokes great (as all of Cathy's products normally do). Because of their new "system", they now pre-package all of their flower as soon as the fresh shipment comes in. They used to display their flower in big glass jars and then weigh it out for the customers. GLASS AND PLASTIC MAKE A DIFFERENCE MJ! If you store cannabis in a plastic bag for two weeks like the quarter was that I bought, it will become dried out (like all the marijuana at the horrible pre-packaged dispensaries in Tucson). I likeD Cathy's because it was different. Ya think your flower will keep getting dried out from opening the jars to have your clients smell and look??; KEEP A JAR ONLY FOR DISPLAY AND THAT PURPOSE and keep a separate jar that never gets opened unless someone buys some. It's not complicated. That quarter lasted me one day. That was pathetic; normally a quarter will last me two weeks. From sitting in that little plastic bag for two weeks in your dispensary and not in a glass jar, I didn't even have to grind it when I got home. I transferred it into a GLASS jar like I always do after I buy my medicine and it was like dried little sticks breaking in my fingers. This is such a disappointment. I need to talk directly to Cathy; she is so sweet and unlike MJ, has personable customer service disposition, patience with the disabled, and no attitude. I thought I could by-pass the rude customer service to get the best weed in Arizona (used to be), but since now that's gone down-hill too, you've just lost a bunch of customers (I am sadly not the only one who feels this way), Cathy, sorry. Caitlin was rude, MJ is rude-- I think you need to re-hire a whole new staff/management team who are nice. You have critical patients that drive a long way who need to get their medicine (if it's the best medicine, it's worth the drive), but if someone drives all that way and the dispensary is closed without notice (has happened multiple times) or they receive poor customer service, man, what a huge let down. Patient DEPEND on dispensaries- the ones that matter. Make your's matter again, Cathy. (For that flower and MJ, I wish I could give ZERO stars) 3 stars for atmosphere just because the drive is pretty.
The East Coast Alien is not just an amazingly beautiful flower this go round, but the aroma and medical values are amazing as well as the price. Cats has been my go to for 2 years......
Simply the best. Great meds, awesome bud tenders and good prices. Thank you!
Great place, fair pricing and free delivery. I absolutely love this place. I havent found a better place to do business
amazing products amazing staff im always satisfied when i come here cant wait to go back again.
“Here's the thing; if you live in Cochise County, you're not going to find another dispensary that 1, weighs out your product in front of you, and 2, has consistantly good deals and quality of bud. Even if they're getting from a greenhouse, it's not the same one as vista or any other dispensary near there, I can assure you. And if you have tried bud from all three, you'd say the same; Cathy's is better. (And cheaper if you check out their deals)"
I have been to cathys a few times. I went because it is literally less then 5 miles from my house and a few friends had nothing but good things to say about the quality of Medicine. My first visit I was a little put off by the attitude of the budtender. She was rude and didnt seem to be happy ro be there. When asked about the medicine she only seemed to have a very basic knowledge of what she was providing patients. She also informed me that they no longer grow the medicine on site it is ordered from a greenhouse just like everyone else. Their claims to not be the biggest but the best are false. You can't be the best when you are pushing the same product as everyone else. In subsequent visits I have noticed stock is way down and extremely limited like 4 maybe 5 different strains of flower a handful of cartridges and some gummy edibles. Really bleak.
I've gone a couple of times and this last time me and my friend want they handed us these compact cases for the clear series it's a lot smaller than the metal case plus it comes with a battery that you can change the head setting from low 2.6v to a medium 3.3v and a high 4.0v it's easy for in the go I like it