“This is the first rec shop I ever visited and it was love at first sight. Yes, the lines can be long, but that's because they know their stuff so people keep coming back. The glass selection here is ridiculous and their rewards program and daily deals are pretty solid. The location is not the best and parking is definitely a problem, but it's still worth the hassle.”
So happy to hear we could be apart of your first recreational purchase. We definitely like to help our customers get in and out with their favorite products. Happy to hear we are doing a great job at it. Thank you for your review!
“Not a fan of these guys, they weren't so great early on and I haven't been by since. The location is a little tough on parking, and the staff compared to the crowds can be a little off in the favor of longer wait times.”
Thank you for sharing your frustration with us. I do hope you’ll let us explain how this sometimes happens. You see, some customers, need much more time in making their decision and we want to help them make the right choice.
“Went here one night because they were having a deal, and it was getting late.
They were very kind and patient. Very helpful as I am still not too sure about concentrates.
I did have to ask about their loyalty program. And there was a one legged beggar outside that the employees didn't seem to care he was there. The beggar was actually very nice and not pushy, lol. I even gave him money, but I can see where it would be off putting to others. The parking lot is a nightmare.”
“Favorite shop in Tacoma, maybe Seattle too. Been here 10+ times. Usually good helpful service, regular deals on flower, cool repeat customer discounts. They're always running out of kief though (please keep more in stock), and glass is high quality but mostly too pricey. On weekends, the line can get long, but it moves fast.”
We work hard to find the perfect balance in being quick, but giving our customers enough time to make the right choice. It sounds like we’re hitting the mark. It sounds like our team helped you make the right choice. Thank you for taking the time to review us.
“Helpful, knowledgeable and friendly. Good selection, nice prices. Comfortable buying experience. My treatment as a customer over these last few years has earned my confidence and loyalty. --- Wacky drivers in the parking lot, but that's not their fault.”
We definitely work hard for reviews like this! Thank you for taking the time to share this with us - We love our team and appreciate hearing that they’re doing a great job in making your experience the best it could be.