Product quality is good, but variety is lacking. Atmosphere is always clean. Service has been wonderful and horrible at other times. Most visits have been pleasant. One visit I was having a panic attack and the worker seemed to be very understanding and helpful and offered great advice. I have heard misinformation on more than one occasion, however. "Violeta is like all the other indicas that help with sleep" "Anyone with anxiety should not use sativas" And apparently Skywalker should help people with ptsd, even though everyone's ptsd is different, accompanied with different traits, different symptoms, and severity. Skywalker may be good for some, but not everyone. Cultivate seemed upset that I didn't like it. They are not reliable via email. They've ignored my emails a few times. Even concerning ones. I was pestered and urged to use leafly to review products to help medical patients at cultivate, but then I find out the site is for recreational users as well. Turns out I wasn't helping any patients at cultivate by writing reviews on leafly. Then one employee confronted me about a review (the skywalker) and looking back I find it very inappropriate. He said, "All my ptsd friends use this strain and it works for them." The whole event made me feel uncomfortable and upset and triggered a panic attack. I don't know what the purpose of the question was, ESPECIALLY, when I had already reviewed the product. That fact made it appear accusatory. It was rude and disrespectful. When I was given the wrong info about the violeta I lost an entire night of sleep using something I thought was a sleep aid that wasn't and had a very bad nighttime reaction. I don't feel I can rely on the staff for information. Just an FYI for patients, they do not take product containers back for recycling. I thought they did, but I might have mixed them up with a different dispensary, for it was a long time ago that I was told I could do this. I tried to bring the containers back and was told, no. Was not a fun trip and looks like they are preparing to open the doors for recreational users, but I wish there was a place just for medical users Oh and they always remove my discount I am suppose to have, supposedly because their system can't handle people with same names, even though we all have our own patient number, and I have to ask for the discount every single time, which is embarrassing and uncomfortable enough as it is just to ask the first time, and they make me do it every time. I don't feel this is proper or right. The atmosphere may be spotless, but not always comfortable. I will return here to get what I need and hope it improves, but at the moment I'd rather not have to talk to the workers at all and hope they make delivery an option soon.