“I loved the place very relaxing atmosphere and the two girls work today was very helpful with knowledge for all my needs they was there to answer all my medical and recreational questions I had I hope to see them again when I am able to return to this town because I will be stopping by diamond tree again in the near future..”
“I am a long time Eastside DiamondTree customer, but I heard they had opened a new location on the Westside so I thought I would check it out. Great location on Galveston next to Brother John's, and I was happy to find they have parking in the back. NO WAIT! Since rec opened there seems to be long lines and a wait everywhere, but they got me checked in and I was in the bud room in a few minutes. Comfortable shop, super fresh, quality buds and a really friendly, helpful staff. Add to that the great location and this visit made my day. I will definitely be back.”
“East side location has great parking and ease of access, the waiting room is comfortable, and the selection is solid. The staff however all appeared to be a bunch of stoned girls with limited knowledge and inside jokes that made me feel uncomfortable and unwelcome. I think this place could do well with some serious staffing changes, but for now, it is what it is as they say. Im still leaning Bloom Well, HGO, and Dr Jolly's in the CO.”
Thank you for the constructive feedback, it's very helpful to hear what we can improve upon. We are terribly disappointed that the staff made you feel that way, and the issue was addressed. We pride ourselves on friendliness and hope you return to let us prove it. But we fully support you in choosing the shop that works best for you! We love the other local shops too.
“Excellent dispensary. Product is fresh and local, smells awesome, and the quality is amazing! There is always at least three favorites on the shelf and I'm never disappointed. The staff is awesome too. They're always kind, provide great service and operate very smoothly with a crowd of people. Check out their new location on the west side of Bend!”
“Wow. They really set a new standard for dispensaries! Beautiful facility, friendly staff and big selection. In fact, they suggested I try out the new location over on the west side of town to avoid the long line at the main store (thank you!) it was worth a few minute drive. Thanks guys, you have a new regular customer!”
“Thank you diamond tree for your compassion. The last few days have been hectic and hard for medical patients to get their meds. Other dispensary's have cut out the fact they they have patients that need their medicine. patients are priority at diamond tree. employees are knowledgeable and accurate.”
“October 1st rush. Only let 2 people in nug room at a time?! Ridiculous!! When I asked why, they said privacy concerns. Really? Standing in line for 4 hours and you think you can't see the other people waiting to buy? What do you get for standing in line? Free beer. If you don't drink? SOL. Food for sale. No swag. Bad Bad 1st impression for me. back to Oregrown for me.”
We are very sorry that this was frustrating to you. Medical patients deserve privacy regarding the medical aliments that they are combatting. You are completely right that the same concept does not apply to recreational consumers. The state law states that no customer can ever be left unattended in the bud room, however, and we are bound by those state laws. Thank you for your input.