DiamondTREE - Eastside Bend Reviews

  • “Wow. They really set a new standard for dispensaries! Beautiful facility, friendly staff and big selection. In fact, they suggested I try out the new location over on the west side of town to avoid the long line at the main store (thank you!) it was worth a few minute drive. Thanks guys, you have a new regular customer!”

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    Comment from DiamondTREE - Eastside Bend

    Thanks for the love!!

  • “I love this place... Great product, KILLER staff, and a great location, Parking sucks but the quality of meds makes up for it !!! my number 1”

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  • “Thank you diamond tree for your compassion. The last few days have been hectic and hard for medical patients to get their meds. Other dispensary's have cut out the fact they they have patients that need their medicine. patients are priority at diamond tree. employees are knowledgeable and accurate.”

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    Comment from DiamondTREE - Eastside Bend

    Thank you. It's very important to us that the patients who got us here still have the access they need to their medicine. We really appreciate the positive feedback!

  • “October 1st rush. Only let 2 people in nug room at a time?! Ridiculous!! When I asked why, they said privacy concerns. Really? Standing in line for 4 hours and you think you can't see the other people waiting to buy? What do you get for standing in line? Free beer. If you don't drink? SOL. Food for sale. No swag. Bad Bad 1st impression for me. back to Oregrown for me.”

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    Comment from DiamondTREE - Eastside Bend

    We are very sorry that this was frustrating to you. Medical patients deserve privacy regarding the medical aliments that they are combatting. You are completely right that the same concept does not apply to recreational consumers. The state law states that no customer can ever be left unattended in the bud room, however, and we are bound by those state laws. Thank you for your input.

  • “Awesome. From the time I walked through the door to the time I left I felt welcomed, informed, respected and all in a beautiful Zen like atmosphere. The water fall is worth trip! Product much less expensive then at old dispensary and a 20% discount on Mondays if u buy 2 or more items. I did and it's worth the savings. The young man who helped me was friendly, knowledgeable and quick to answer my questions. I have found a new home. Thanks guys!”

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    Comment from DiamondTREE - Eastside Bend

    Thank you! We're really glad you enjoyed your visit! We look forward to seeing you again!

  • “Great location, not great service. Depending on who's working its fine but some workers are seriously dumb. One worker told me they don't sell BHO concentrates( which is all they have for concentrates really..). Probably won't go back unless they hire actual knowledgeable bud tenders.”

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    Comment from DiamondTREE - Eastside Bend

    We are very sorry to hear about your experience. We pride ourselves on friendly and knowledgable staff, and are so disappointed by this review. We have had several staffing changes and training seminars since this was written. We hope you return to let us show you a far superior experience, thank you for your input.

  • “Great place, great deals, great variety. Will definitely return. ”

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    Comment from DiamondTREE - Eastside Bend

    Sweet, thanks!!

  • “got a good selection of meds a good quality at fair prices. staff was friendly, the dispensary itself was very nice. really cool waterfall. -McDank”

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    Comment from DiamondTREE - Eastside Bend

    Wow, thanks McDank! Our waterfall has seen some recent renovations and is better than ever, come check it out!

  • “Location was pretty cool with the waterfall, but that was where my good impressions ended. Budtender was very limited in knowledge, didn't ask me about my medical conditions, didn't know anything about the growing methods or strain details. Jars were unkept, quality was hit and miss, service was lacking. Nice place, but overall I've had better experiences in Bend. It didn't seem like they produced their own medicine, that it was all produced by vendors. I like to speak to the farmers.”

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    Comment from DiamondTREE - Eastside Bend

    Oh bummer, we are so disappointed to hear that you had a negative experience with us! We have implemented many changes since this was written and we hope you give us a second chance. We do currently take on about 75% of our product from vendors, but all budtenders go through weekly training on that weeks new flavors. We love that it feeds the local economy and gives back to the local joe. We appreciate your input!

  • “every time i go by diamond tree its a welcoming experience coffee&tea chocolate samples and television in the lobby, if you are waiting, constantly keeps me smiling and patient. Product and atmosphere just gets better and better, this summer has brought a lot of great experiences and and customer service at diamond tree is one of those experiences, speaking for the employees they're all outstanding. I recommend everyone on the eastside of bend to make diamond tree their number one spot.”

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