“This was the first recreational store I visited after turning 21. It was a nice experience. The staff are helpful. Their selection of products is great. The only thing that needs a bit of improving is the friendliness of the staff during service, but nothing else is wrong. Good store and professional budtenders.”
“This is my regular stop for my herbal neeeeeds! :D The staff are always great and I even know a few of them by name! The staff are very knowledgeable and usually in a great, welcoming mood and can answer any of your technical or even out there useless questions! Now I'm no expert in quality of flower or even products in general, but I find their stuff to usually be great! My friends say their stuff is top notch so I guess I've just got a higher tolerance. Anywho, I totally recommend these guys. Happy staying happy frients!”
“Dockside continues to impress. There clean and inviting retail spaces make shopping a relaxing experience.
This space is not as interactive as the SODO space, lacking the aroma table and the awesome graphic breakdown of the menu.
Still the service is amazing, the budtenders knowledgeable you can tell they care about experience at dockside”
“Dockside Cannabis has been around longer than the majority of the rec stores in the North Seattle area. Therefore I attribute them to setting the bar high for standards across the board and essentially creating an extra competitive cannabis industry. I'm certainly not claiming Dockside to be pioneers, however I am willing to argue that they deserve some of the credit for making retail cannabis as classy as can be given the nature of its reputation in society.”
“This used to be my favorite rec store. About a year ago this was definitely the best store hands down. In service, quality, etc. For about 4 months it was literally the only store I'd go to.
Things started changing a while ago - changing the sales style to a more cafeteria shopping experience. I never see the employees who really knew what they were talking about anymore, I just see an unenthusiastic sales associate trying to upsell. They've become less about quality and customer experience and more into an Starbucks. Overpriced decent cannabis served with minimal enthusiasm.
Really unfortunate. Most of the answers I get now are "it's indica" or "yeah it's a heavy hitter". I used to get in depth descriptions on each strain I asked about and knew I could trust the sales associate. Now I feel like whoever's at the counter just wants to unload whatever stock they're told to sell instead of what I actually want.
I used to be a daily customer, then reduced to maybe once a week, and now I haven't been there for over a month. I don't really see myself coming back with how much everything's declined.”
Thank you for your feedback. While the physical appearance of our store has changed, Dockside still stands behind the same values of providing quality products along with genuine customer service. We do not encourage our associates to push products that do not meet the customer's needs, no one feels good about forcing undesirable things onto someone. We also keep a close eye on our competition and make sure that all of our pricing is in line with other local shops based on the quality of the product.
Educating the general public about the cannabis plant is of the utmost importance to us. Those strain masterminds you remember seeing are now in the back of house trickling down their knowledge to others. However no one is perfect and we are always actively looking for things we could do better.
We would like you to know that Dockside does value each and everyone of our customers and are sad to hear about your declining perception of our store. We hope that one day you will give us another chance to show you what Dockside is all about.