This was my first visit and I was immediately greeted by the security guard upon arrival. The guard had a great personality, was super friendly, and seemed to have a handle on his surroundings without being intimidating. I really was impressed by the effort he made to bring a little customer service to his role.
The budtender that I worked with was just as friendly. I didn't get to pick her brain as much as I had reviewed their selection online and already knew what I wanted. However, based on the other conversations that I overheard between other patients and budtenders, the staff generally seemed to be very knowledgeable and friendly. This observation made a notable impression and I look forward to getting to pick their brains the next time I visit.
Overall the staff create a very pleasant atmosphere and really seem to make an effort to deliver a positive experience and a quality product.