“I visit this dispensary fairly regularly but have grown rather annoyed lately with some of the things they have given up on; for example, not updating their website and not deactivating it or posting a message telling people that their order will not be fulfilled. They have also not updated their leafly account, even though they say that they do. Several times I have used both sites to research strains before going in and then when I get in there I find that it is a completely different selection. Also, seeing the lack of professionalism when dealing with business executives in the waiting area, it really makes the client wonder if the business is not doing well. If you have an appointment to see the office manager and your security tells them they have no time for said appointment is not good business.
The reason I mention this is because we are trying to show people that this is an industry to be taken seriously, not one where the manager (or owner) flake out on the people they are doing business with.
Oh, and if orders being placed online are not being taken care of, shut it down and call the people placing the order at least so they don't wait around wondering what happened to it. Seriously, you need to take care of your business. ”