“normally dealing with these guys is awesome. i don't deal with flower anymore, only concentrates. emerald always has good product, a better-than-average selection -- altho more would still be nice, or at least a greater variety of effects. they seem to lean heavily on sleep-inducing strains and personally i only need help with sleep for a small part of any given day. but their prices are pretty good and delivery is reliable. even the product presentation is nice. compared to some others in the area, they're definitely my top choice.
but i have this one beef -- for about a week, their website promised a "huge shatter sale" coming. the delivery driver even hyped it to us. only, once the site changed to reflect the sale had started, the prices didn't budge even a dollar. and when we asked about it, they said "those are the sale prices". no further explanation.
full price is not a sale and the stereotype that potheads can't remember your antics is false. it smells like they're trying to pull one over on their customers and it just seems shady as hell. i'll be back to shop from them in the future because my other options are limited (and i'm sure they know it) but for me the shine is most definitely knocked off this little gem.”
Hey there thanks for your review! Unfortunately we don't have a magical wholesale market where we can pick and choose what we have on our menu. We basically get what our vendors provide, and when our patients request for specific things, we put the word out there and try our hardest to make it happen.
As for our shatter sale, all of our concentrates are at least $10 less than they were prior to the sale. For instance our Paris Cake Batter was at $60 a gram and went down to $50 for our sale. It's a shame that you must have been jaded so many times to think that you are being belittled and lied to. We don't have "customers", we have Patients, and we take a lot of pride in the care that we provide to them.
Maybe you are a new patient of ours and didn't get a chance to see the old prices, but we strongly recommend to just text us with any issues you have so that we may fix them (an anonymous Leafly review won't get you too far besides a response)
On that note, when you see this response, please contact us so that we may at least give you a hook up for the confusion that you experienced.
“Ordered for the first time last night, and I know where I'll be going in the future. Quick response. Nice flowers. Delicious edibles. Bought the Superglue and Tahoe and not disappointed. The free edible for being a first-timer was an unexpected delight and gave me a nice mellow feeling, paired it with some Tahoe for a solid nights sleep. Will be visiting again!!!!”
“My first time using a delivery service. I am EXTREMELY pleased with this service. The shatter I received was very good. My driver was excellent. Great experience I highly recommend. I'll bring placing an order again real soon. (Probably tomorrow)
“Love this place! Great service, friendly staff, and just overall great vibe. Was lucky enough to win grand prize in raffle and now ready to get my 7g of shatter and rig set up! Now that is a prize! Don't see any other places having specials and raffles like Emerald does. They truly appreciate their customers, one time they missed a single $10 edible in my order, I must mention I have ordered 25-50 times and this was only time they ever made that mistake and I order lots of different edibles so it is understandable since my orders can be confusing, but they were willing to come back just to deliver me that $10 edible which I declined because I wasn't gonna have them drive out over one little edible and then in my next order I got that edible that was forgot for free as well as 2 other free edibles for what was truly the smallest of mistakes and wasn't expecting it or requesting it, now that is all that has to be said! They go above and beyond! Thank you Emerald Ave!”
“I've been using Emerald Ave on and off for a year now. They never disappoint. Fast response time, fast delivery, and they have NEVER stood me up.
I was a runner up in the 420 raffle. I won an 1/8 and live fairly far away. When I said they were fast, I legit had the 1/8 by 12:30 the next day! Thank you and props!”