Emerald Gilbert Reviews

  • “i have been to many dispensary's this year. i have seen all kinds of great stuff. i have given great reviews for most places. there is a young lady working at emerald that made me feel stupid and retarded. i asked her to bare with me as i was confused about the item i came to buy. she acted very annoyed at me, exhaled very loudly and was not helpful at all. i have never had anyone give me a nasty look like she did. i was so glad to get out of there. i will never go back.”

    Was this review helpful to you?

    Comment from Emerald Gilbert

    Hollymw, We are so sorry to hear that you did not have a good experience with one of our patient consultants. If you feel comfortable, we strongly encourage you to call the dispensary (480-361-0078), and ask for a member of management (Amalia, Bryce or Cameron). We will be more than happy to get the situation figured out. We strive to make sure everyone is at a specific level of professionalism. Let us know if we could do anything to assist.

  • “great place and great staff ”

    Was this review helpful to you?

    Comment from Emerald Gilbert

    Thank you so much!

  • “Slow paced with line of customers with no sense of urgency ”

    Was this review helpful to you?

    Comment from Emerald Gilbert

    We apologize to hear that your experience was unsatisfactory. We have been making new strides by educating our new employees, and we will make sure your experience is better next time. If you have any concerns, please reach out and speak with a member of management (Amalia, Bryce and Cameron) at 480-361-0078.

  • “I love this dispensary. Everyone is so nice and I got some education since I've never done marijuana before and was shocked at how many statins! We settled on one flower and two concentrates all very lovely effects and couldn't be happier to be pain free <3 Thank you guys!!”

    Was this review helpful to you?

    Comment from Emerald Gilbert

    Thank you for the kind words! Education is something we take very seriously at Emerald, and we are glad to see that our team is educating our patients! Stop by for our O.Pen/Bakked BUY ONE GET ONE Deal on July 4th! We have plenty of strains that can continue to benefit a pain free lifestyle!

  • “Well right off the bat, if I'm going to drop any names, Carla was incredibly knowledgeable and very friendly, customer service is definitely her forte! In general, most of the bud tenders here know what they're talking about, or are at least courteous if not knowledgeable. Prices are pretty good for what you're getting and for it being the only convenient location for Gilbert residents (we're dying out here!). Selection is very decent, though I can't say I don't wish they carried 1000mg Timeless cartridges... That's about it though! ”

    Was this review helpful to you?

    Comment from Emerald Gilbert

    That is amazing to hear! Carla is a rock star and we love to hear that our team made such a great impression on you. We love our patients and we want to make sure that shows every single time we see you! We will be working to get new product in soon! Thank you very much!

  • “True top shelf meds don't exist here anymore and on the rare occasion they do get them they sell out before they even put the strain on Leafly. If you're going to charge people 55-60 an 8th I better get what I pay for and not sub-par, unflushed meds.”

    Was this review helpful to you?

    Comment from Emerald Gilbert

    CaptainKush9, I am terribly sorry for the quality of our top shelf flower. We would really appreciate it if you could give the dispensary a call (480-361-0078), ask for a member of the management team (Amalia, Bryce, or Cameron) and we can get this handled. We can assure you that our flower is carefully treated and we take the patient's experience with our product, very seriously. Please let us know if we could do anything to help you on this matter.

  • “Genuine carving staff that try so hard to be good listeners and then helpers. Products are rock solid and promos and points make this my dispensary.”

    Was this review helpful to you?

    Comment from Emerald Gilbert

    Awesome! Thank you for your loyalty and we really appreciate your great feedback! We appreciate reviews like yours alot and look forward to seeing you soon. Please let us know if you would like to see any other products!

  • “I've been going here for about a year and these guys are great. Sure, I've purchased some things I didn't like or prefer but that's why the budtenders are there. I always choose the two or three things I think will be good and then ask their recommendation. I've steered myself wrong more than they have. I hate seeing negative reviews against these guys. If your weed tastes like cardboard, you might be smoking it wrong.. lol”

    Was this review helpful to you?

    Comment from Emerald Gilbert

    Awesome! Thank you for your loyalty and we really appreciate your great feedback! We appreciate reviews like yours alot and look forward to seeing you soon.

  • “Staff is always friendly and knowledgeable, and the bud is always top notch. I'm a frequent customer. Their blueberry skunk, and Huxton collection are a few of my fav's. Their jollies are delicious also. ”

    Was this review helpful to you?

    Comment from Emerald Gilbert

    Thank you so much for the wonderful review! We appreciate you!

  • “love this place. great staff and products.”

    Was this review helpful to you?

    Comment from Emerald Gilbert

    Thank you Horan2017!