“Always a reliable spot to buy meds. Emerald has a wide selection of different strains as well as types of medicinal marijuana. Everything is available to see and the staff will help answer questions. I have been going to Emerald for almost 2 years now, and will continue to for many more!”
“I really liked the layout but the prices were sky high compared to everywhere else around. It was a hit harder to find than most dispensaries because there isn't really a sign anywhere for the building either. I figured I'd give this place a shot though because it was the closest to me by several miles. Ultimately, I ended up coming in because they had a daily deal on my favorite strain. The line moved slow and there was no sense of urgency. There were 3 people behind the counter and only one was helping while 5 of us waited. The flowers potency was weak and the products were all overpriced. If it weren't for the 20% off for FTP deal, I don't think I would've left with anything. This was my first dispensary but if it hadn't been, I probably would've walked out right away. ”
Tracitron, My name is Bryce and I am one of the management team at Emerald Gilbert. I am very sorry to hear that you did not get the experience you were hoping. If you don't mind, please call the dispensary (480-361-0078), and ask for Cameron, Amalia, or Bryce. I will make sure we get this handled and I will be more than happy to do what we have to do to make sure your experience is a better one.
We are sorry that your experience with us had long wait times. We pride ourselves on having a short wait time. Our sale days are too busy to avoid a short wait but those days we are staffed up normally. If there is anything we could do, please let us know by calling 480-361-0078 and ask for a member of management Amalia, Bryce, or Cameron.
“i have been to many dispensary's this year. i have seen all kinds of great stuff. i have given great reviews for most places. there is a young lady working at emerald that made me feel stupid and retarded. i asked her to bare with me as i was confused about the item i came to buy. she acted very annoyed at me, exhaled very loudly and was not helpful at all. i have never had anyone give me a nasty look like she did. i was so glad to get out of there. i will never go back.”
We are so sorry to hear that you did not have a good experience with one of our patient consultants. If you feel comfortable, we strongly encourage you to call the dispensary (480-361-0078), and ask for a member of management (Amalia, Bryce or Cameron). We will be more than happy to get the situation figured out. We strive to make sure everyone is at a specific level of professionalism. Let us know if we could do anything to assist.
We apologize to hear that your experience was unsatisfactory. We have been making new strides by educating our new employees, and we will make sure your experience is better next time. If you have any concerns, please reach out and speak with a member of management (Amalia, Bryce and Cameron) at 480-361-0078.
“I love this dispensary. Everyone is so nice and I got some education since I've never done marijuana before and was shocked at how many statins! We settled on one flower and two concentrates all very lovely effects and couldn't be happier to be pain free <3 Thank you guys!!”
Thank you for the kind words! Education is something we take very seriously at Emerald, and we are glad to see that our team is educating our patients! Stop by for our O.Pen/Bakked BUY ONE GET ONE Deal on July 4th! We have plenty of strains that can continue to benefit a pain free lifestyle!