Emerald Gilbert Reviews

  • “The people here just floor me how much they know and love their job. Great experience! See you on 4/20”

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  • “Each time I have visited this location the staff is less than welcoming. I asked for the wrong concentrate by accident and it was obviously a HUGE inconvenience for the budtender. I knew I had written down the wrong name as I do not do shatter, I was looking for a crumble.I started to look it up again on Leafly, and I thought the girl was going to throw me out. Yes, I forgot cell phones are prohibited, but meanwhile the bud tender was less than helpful, with a snobby attitude who offered zero suggestions when I ordered the wrong item. I will not be returning to this location.”

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  • “Horrible! Such a waste! Decided to give this place another shot but very disappointed in my choice. Takes way too long and they act like it doesn't matter. Anyone having anxiety problems prior to entering, like myself, should steer clear of coming here. ”

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  • “used to be my favorite place but the price is wayyyy to high for the quality of flower. I am sick of going in only to be told the "special" is gone, I mean they were only open for one hour this morning when I asked for the "special" and already it is gone! this place has really gone downhill and I see I'm not the only one who thinks so. ”

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  • “Crap crap crap. Yesterday this place said today was shatter day. Got there before they opened so I could also get their FREE infused soda offer that the website said they extended through the 16th. After getting in I was informed they were not doing SHATTER DAY nor were they doing the soda promo! Wow what a way to treat patients actually I was treated like a customer!! I settled for some bud that is soooo dry!! Thanks Emerald I'll pick somewhere else to spend my hard earned money!!!!”

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  • “first time using visiting this dispensary and really enjoyed the experience plus a HUGE selection of edibles.”

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    Comment from Emerald Gilbert

    Thank you lbrench for your feedback! Yes, we love our Infusion edibles here also...

  • “WAYYY too expensive!!! Very top end of the pricing scale for flower that's too dry and seems to have been sitting on the shelf for a while, it almost seems like all the other shops send their stuff here when it has been sitting for too long. The atmosphere is cool but that's about it. I would much rather drive 45 min into Phoenix to get quality product than go here.”

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    Comment from Emerald Gilbert

    Leftwich17, we're sorry to hear you didn't have a positive experience with our flower. We would like to address your concerns and find out some more information. Please come in or give us a call (480.361.0078) and ask for a manager. Your satisfaction is very important to us.

  • “I've always liked Emerald and have gone there almost exclusively, however, on my most recent visits i have noticed they are not stocking soapstone the way they used to. Now most of their soapstone is going to their Phoenix store. So I ask the budtender, "Hey so whats the deal? Since you guys arent keeping this stuff stocked, can i order it from the Phoenix store and pick up here?." Without hesitation, the budtender says, "Nah, we sell it all on Shatterdays now." I say, "Ok well the main reason I come here is for the soapstone." again he says, "Yeah we sell it all in shatterdays." "OK well I'm considering not coming back if you guys arent going to have it in, i don't want to have to go from Chandler all the way to Dunlap, its a 40 minute drive." budtender replies, "Here, you have 378 points have a good one." What in the hell?! How about addressing the customer concern and not standing there like a dolt with your thumb in your butt? jeeze! i have always loved emerald, bur, no variety on the soapstone? No concessions for a customer who has used your dispensary exclusively for 3 years? C'mon man! Get it together!”

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  • “Love emerald for edibles and cartridges ”

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    Comment from Emerald Gilbert

    Thanks 420legit! Don't miss out on our edible and vape specials tomorrow for 4/20! We're doing a BOGO with O.Pen Vape products and Infusion deals all day!

  • “This is by far the best spot to get your Meds. Friendly budtenders and they actually know their shit. You walk in and they make u feel at home also shout out to my girl Katie she is absolutely the best”

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    Comment from Emerald Gilbert

    Our Patient Assistants are always eager to answer any questions and share their wealth of knowledge! Thanks Jjrobin!