Emerald Gilbert Reviews

  • “Very friendly people who are knowledgeable about strains, the needs of a mother with kids, and have excellent recommendations on oral applications.”

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    Comment from Emerald Gilbert

    Thank you! We are glad we could answer any questions you had. Come back and see us again soon!

  • “Avoid this place if you can. Wait time is horrible, quote is 30 mins and ended up waiting 60+”

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    Comment from Emerald Gilbert

    We’re very sorry you experienced a long wait time and one that was longer than our estimation. The only days we have long wait times of half an hour are on our big promotion days. And this last Friday was our Free Flower Mystery Grab, which is one of our biggest events. Any other day last week and this weekend, if there was a wait at all, the average wait time has been 2 to 3 minutes. Again, we’re sorry for the long wait recently. Please feel welcome to call or come in to discuss this with a manager. 480.361.0078.

  • “Very cool environment, they entered all my info in about 2-3 min. Then I was called up in another 2 min. Great experience and very friendly staff. Really like this place”

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    Comment from Emerald Gilbert

    Thanks for coming in! Come back and see us soon!

  • “this place has the best customer service and product around ! trust me I've gone to many places around the valley and I keep finding myself coming back here. they have a great point system to get free things and also are constantly having deals !”

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    Comment from Emerald Gilbert

    Thank you for your continued support! We are happy to have you as a patient!

  • “been coming here for a long time, always have great buds and awesome deals!”

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    Comment from Emerald Gilbert

    Thank you!

  • “My favorite place for sure! Quality is always great and large selection! Everyone there is knowledgable and seem to be able to answer every question I have!”

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    Comment from Emerald Gilbert

    Thank you for your feedback!

  • “I just came from your location and was rudely treated when asked if I could bring my 3yr old in,now I know most dispensary's don't allow this and I understand this but I was treated different after I returned by the employee you had working the check in register. The bud tender was awesome and quickly and professionally filled my order but when the register employee made it a point to give me a dirty look and shake his head i know he had a problem with me (personal?),when I asked if the problem was because of my 3yr old he quickly became very unprofessional. I've been coming to this location for almost a year and will not be back.”

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  • “The staff at this location are very knowledgeable, nice, kind and patient. ”

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    Comment from Emerald Gilbert

    Thank you! We are glad you had a good experience with us.

  • “Perfect!!! Wish it was open longer!!!”

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    Comment from Emerald Gilbert

    Thank you! If you haven't already signed it we are collecting signatures for a petition to amend the zoning code in Gilbert so we can stay open later.

  • “LOVE, LOVE, LOVE this place. The location and selection are excellent. BUT the employees are outstanding!!!!. Knowledgeable, and kind, patient, and all have a wonderful energy. Its been wonderful watching you grow over the past couple of years.”

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    Comment from Emerald Gilbert

    Thank you! Our budtenders will be glad to hear your feedback!