Emerald Gilbert Reviews

  • “Waayyy overpriced, was not worth the trip there. Definitely would not come back here, hate places like this! (For theirselves not for the patient)”

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  • “So I'll tell you why the horrible review. I've been coming here for a few years and enjoy the products, I really do. The prices however are steep. Today was the second time I've had this rude girl as my register, same girl. I don't know if she has a problem with me or just hates her job, she "threw" the concentrates at me as they slid across the counter, my first time with her it was her attitude, she was rushing me and when I asked questions I got short, uninterested responses.. Same thing again from the same girl. She also didn't give me my 10% concentrate discount on top of that I went home and weighed my gram of agent orange crumble which came out to .7 which is now making me question to even go back. I'm not one to complain not get anybody in trouble but seriously.. I shouldn't have to go through this. Later.”

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    Comment from Emerald Gilbert

    Thanks for your feedback. We're sorry to hear you didn't have a better experience. We would appreciate the opportunity to address this with you. Please come in or give us a call (480.361.0078) and ask for a manager. Your experience and satisfaction is very important to us.

  • “Great staff and quality bud.”

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    Comment from Emerald Gilbert

    Thanks!!

  • “I got the Pineapple Express and for the price I'm definitely very very very satisfied!!! Thank you very very much! the girl could have had a little bit more of an upbeat personality but it could have been an off day she was kind of shy lol but its all good she knew her weed”

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    Comment from Emerald Gilbert

    Thank you. We appreciate your feedback and great ratings! We are always trying to improve, and your input is welcome and helpful. Please let us know about your experience anytime you come visit us.

  • “If all of your flower are like the flow and herojuana u guys get O MY goodness i would live at your shop (: Have a good thanksgiving”

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    Comment from Emerald Gilbert

    Thanks!!

  • “Slightly misleading on accepting cards. Was politely told that the card machine was down but the atm was fully operational. They carried a couple of things I was looking for which would keep me coming back but only if the information on card acceptance is updated.”

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    Comment from Emerald Gilbert

    Sorry about the debit/credit card information. The number of debit terminals we have has recently changed, due to circumstances beyond our control. We are working on alternative solutions for card processing, but it remains challenging in our industry at this time. We recently added the ATM as an additional option while we explore more options. We appreciate your feedback, and thanks for coming to see us.

  • “Fast and friendly,very good selection and very helpful staff”

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    Comment from Emerald Gilbert

    Thanks!!

  • “Every time I come here im never let down. The quality of the meds is outstanding, the tenders are always knowledgeable in the meds available and each one makes me feel comfortable making me leave with a smile. Love coming here, keep doin what your doing guys!”

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    Comment from Emerald Gilbert

    Thanks!!

  • “If you suffer from PTSD or if you are in a fragile state, Emerald Palace in Gilbert is an excellent dispensary choice. The staff was extremely sympathetic to my condition. I spoke with Steven prior to my visit. He was very accommodating to say the least. I never felt at all rushed or pressured. The staff was genuinely caring and seems to hold the patients well being as a top priority. I had a very positive experience here. They seem to employ a mature knowledgable staff. This made me feel very comfortable. Thank you Emerald Palace I will continue to do business here and will recommend you highly.”

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    Comment from Emerald Gilbert

    Thank you!! Very glad to hear you had a good experience and you received medicine that helps your condition.

  • “super clean! super friendly! huge menu quality meds!”

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    Comment from Emerald Gilbert

    Thanks!!