Emerald Gilbert Reviews

  • “HERE THEY GO AGAIN AT $18-$20 a gram. I used to only shop here- but no more. THE GOING RATE IS $10-$12 and $280oz. I will not be funding your scam store.”

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    Comment from Emerald Gilbert

    Please know that our prices haven’t changed. We continue to offer flower from $12/gram to $20/gram, throughout our menu. Please come in or give us a call (480.361.0078). We would appreciate the opportunity to address this with you.

  • “are you guys ever going to stay open later than 6? come on dudes...most people get off at 6. found a dispensary that's open till 10! everyday...pretty much the reason why I stopped going. I feel like i have to rush down there everytime ”

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    Comment from Emerald Gilbert

    We’re sorry. We would like to change our business hours and be open later, but we’re regulated by the City of Gilbert and are currently required to close at 6pm. We hope to receive an exemption sometime this fall, and will be able to stay open later. We’ll announce this on Leafly and elsewhere when our hours change. Thanks for your understanding.

  • “awesome ,friendly very informative about their medicine ,friendly environment and great prices and great products.”

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    Comment from Emerald Gilbert

    Thanks!!

  • “Great atmosphere and great people! They were so helpful and the product was incredible. Plus you can rack up points to get free stuff and who doesn't like free?! ”

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    Comment from Emerald Gilbert

    Thanks!!

  • “I didn't have a great experience here. My budtender was less than enthused to be working and really lacked the knowledge and education one should have when dealing with new patients. The "medicine" was really dry, scorched the back of my throat and just didn't taste very good. Sorry guys, you're going to need to improve your service and medicine quality before I come back again.”

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    Comment from Emerald Gilbert

    We’re sorry to hear you didn’t have a good experience. Please come in or give us a call (480.361.0078) and ask for a manager. We would appreciate the opportunity to address this with you. Your satisfaction is very important to us

  • “I am very happy with this Emerald Location. It's always a comfortable vibe when going inside and I enjoy the quality of product. ”

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    Comment from Emerald Gilbert

    Thanks!!

  • “I have been coming here for over a year and I have always found the staff friendly and helpful. The buds have always been good. I would like to see the tip jars come back, these people make your business and we should be allowed to tip if we choose to.”

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    Comment from Emerald Gilbert

    Thanks!! Really appreciate that you come to see us and continue to do so!! We recently decided as a team that we would prefer making charitable donations instead of tips! We're excited about this opportunity to help give back, and truly appreciate your support in doing so! Thank you!!

  • “Flowers are dry Flowers all smell the same (OUT DOOR) There prices drive me crazy top shelf is the same as others they tryin to do the most with bunk ”

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  • “Nice little hidden spot tucked away in a busy industrial complex. Guy at front desk needs to work on his multi tasking abilities. I was a new patient and he was registering me in their system which obviously takes a few mins. Another patient gets buzzed in behind me, and he seemed like he didnt really acknowledge her besides pushing the button to let her in...he couldve said hello ma'am itll just be a few minutes, i apologize for the wait. little things like that go along way in customer service....the budtender i had was nice and informative and seemed a little more of a people person. anyways i picked up some Jedi Kush on special pricing and its definitely fire! truly disappointed they dont have any incentives for new patients, like a free edible or preroll or gram or something. definitely the least favorite dispensary ive been to thus far. i might come back if they have good deals on some highly rated strains....SMH”

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  • “Hmm. my negative review has been erased. This place is overpriced, a total rip off. Other places have far better bud at $35 per EIGHTH. ”

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