Emerald Phoenix Reviews

  • “The Prices Tho What The.. Way 2 High When Other Dispensaries Have FIRE Flower & Good Deals. Stop Robbing People!!”

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    Comment from Emerald Phoenix

    syco88, thank you for taking the time to leave us a review. Your feedback helps us improve and offer better value to our patients. Check back soon for updates to our pricing!

  • “Wow, I'm amazed at the negative reviews. I live very close by, so I've been shopping at Emerald since they opened and I have always been very happy with the prices on the specials, happy with the incentives, very happy with tenders Brandy & Jackie, and exceptionally happy with the quality of the strains - high THC, no timber, not dried our & stale, etc. Everyone there is friendly & helpful, courteous & knowledgeable. I drive past at least 8 other dispensaries going to & from work, and 3 or 4 more when going to my doctor's office, so I virtually, like everyone else, have a large selection of providers to choose from, but I will almost always drive back home and go to Emerald, bypassing the others, (except for exceptional irresistable limited time sale prices.) I really only came on to post a strain review but I felt compelled to offset some other possibly misleading comments. About that strain review though.... Thanks Jackie!! for telling me about the Black Lime. I do like it very much, tastes great, smooth and very effective!!”

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    Comment from Emerald Phoenix

    Thank you for the detailed and positive feedback TopSharon, we really appreciate you being a loyal patient with us. We try our absolute best to make our patients entire experience the best it can be and that they not only leave happy, but stay happy as well. We are glad to hear we provide that to you and we hope to see you soon!

  • “love the location! Think all of the bud tenders are friendly, knowledgeable, and it usually doesn't take very long to get service, however.........WTF is up with the prerolls? this happened once before and I chalked it up to may be being a new employee or something. But I was just in there yesterday and bought flower and some prerolls, ONE of the prerolls was about half the size of the other one that was the same strain!!!. there is no way that it weighed .70g.. I doubt if it weighed 3.5. this upsets me greatly because now I have some hard decisions to make. I am wondering the accuracy of all the stuff I buy there. How am I going to feel confident in what I get from Emerald. very very disappointing. had much higher hopes for this place.”

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    Comment from Emerald Phoenix

    5050nani, we completely understand your concern and want to reassure you that we take many steps to ensure our weights and measures are accurate and what is advertised. We also want you to be more than confident in the medicine we have and would like to earn your confidence back. Please stop in, or call our store at 623-271-6065, and ask for a manager. Thank you for your feedback and we hope to see you again!

  • “Great selection, atmosphere, and customer service!!”

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    Comment from Emerald Phoenix

    Thanks for the review ktaraszk!!

  • “i thought i bought a broken battery from them and turns out the manager saw i had the same brand just the screw was longer i bought from a diff. disp. i was impressed with the helpful info made me turn my attitude around and i made the BOGO cartridge deal to get the right cartridge thanks EMERALD YOUR STAFF IS AWESOME !”

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    Comment from Emerald Phoenix

    Thank you for the wonderful review on your experience with us Skye93! We are always here to answer any questions you may have! Our Leafly is updated daily by 9am with specials for the day! Come see us again soon!

  • “Great first time visit and deals! Great products and very friendly staff. Thanks, will be back for sure.”

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    Comment from Emerald Phoenix

    Thanks! We are glad to have you as a patient!

  • “Best dispensary in AZ 💯 ☮”

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    Comment from Emerald Phoenix

    Thank you MRBingo! We definitely strive to provide the best patient care in addition to a wide range of quality medication. We hope you come back soon to visit us!

  • “This is my fav disp in all of Phoenix I recommend it to everybody ”

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    Comment from Emerald Phoenix

    This is fantastic to hear lucasmansour! Thank you for your feedback. Make sure the patients you refer let us know that you recommended them that way we can note your account for free EB preroll! We hope to see you again soon!

  • “I GOT REGGIE HERE. This dispensary was alright, I wasn't treated the greatest however in no way was I disrespected, the atmosphere was nice but I didn't like the design. The weed on the other hand was awful quality and had no effect whatsoever I purchased Purple Phoenix Which I DO NOT RECOMMEND. I am extremely dissatisfied and do not plan on visiting your lovely establishment any time soon, not even on my birthday. Sincerely yours, Dorian Velez.”

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    Comment from Emerald Phoenix

    Datsexybooty, I am very sorry to hear you were disappointed with the medication that you took home from our dispensary. We definitely want to make sure our patients are satisfied with the products that they take home. Please call our dispensary at 623.271.6065 and ask to speak to one of our managers so that we can make this situation right for you. Have a wonderful day and we hope to see you again soon!

  • “Marty was my budtender and very helpful. The customer service was great, and I've enjoyed my few Lil goodies I got when stopping in. I left with a smile on my face from the staff being friendly, chill, and helpful. They have a very open floor plan as soon as you walk in that I have yet to see elsewhere. I believe they are partners with monarch out of Scottsdale which I just went to a week before I came here, and the service was exactly alike in the way they do things. I like that they give me the option to choose from the different grams(or whatever amount) so I can choose the type of buds I prefer. ”

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    Comment from Emerald Phoenix

    This is great to hear angelise13! Marty is definitely one of our best and is fantastic with patient care. As for Monarch Dispensary, while we are not directly associated with them, we do maintain a strong relationship and carry a wide selection of their products. We are glad to hear you were happy with the selection that you had to chose from and we hope to see you again soon!