“never again. 1st time visit was told that they were out of free huxton grams I would get my free huxton graham on next visit. on my next visit they bait and switched to basic flower on my first visit I was told no substitution for huxton gram bad enough I have to go twice to get my first time free offer and then to substitute basic flower for huxton flower then at checkout I was overcharged $10 good thing I paid in cash using my card I may not have noticed over charge”
I sincerely apologize for this inconvenience. I completely understand your frustration and we are in the process of revamping our first time patient deals. I would like the opportunity to make this up to you and earn you back as a patient. Please come in or give us a call (623.271.6065) and ask for Ty or a manager on duty. I would like to offer you something to make this situation right and make sure we get you taken care of.
“The facility was nice and organized and also clean, the gentleman who helped my soul mate and I check in was very nice and helpful. Shout out to Dan! And we had T as our bud tender who was also very kind and helpful to us. She was very willing and knowledgeable to all of our questions. Definitely will be returning thanks to the awesome folks who helped us out.
We are glad to hear you at a fulfilling and quality experience with us! Dan, Thalia, and the rest of the Emerald Phoenix family is here to help! Thank you for the feedback we hope to see you again soon JewellBorquez!
“awesome dispensary very nice through the staff was friendly and knowledgeable and it was a pleasant experience they have quality flowers and I'm definitely going to go back there good prices and good product and good staff I highly recommend”
“Thought I was gunna be blown away but like other shops they use photoshopped or edited fake pics there dab buckets look No Where Near Clear Standards not even gold looked like melted b grade wax!! $60 for this?? Really wish I could post pics up first time patient and was not expecting this quality especially from there best product there!! ”
Thank you for your feedback. We apologize for the having you leave disappointed. Please come in or give us a call (623.271.6065) and ask for Ty or another manager on duty. We would like this opportunity to make this up to you and earn you back as a patient.