Emerald Phoenix Reviews

  • “It's Awesome! Great Atmosphere friendly people. I will definitely go back the Service is Fantastic. I didn't have to wait long to pick up some flower which is great for treating my Neck and Back pain. I give them 5 stars. ”

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    Comment from Emerald Phoenix

    It's great to hear you had such a fantastic visit! Thank you for the review and we hope to see you again soon!

  • “I always look forward to my Emerald PHX visits because you guys are always so CONSISTENT! A+ customer service & the highest quality edibles every single time I come in! Thank you guys!!!!!! - Jeremy”

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    Comment from Emerald Phoenix

    We appreciate the awesome words Jeremy! It's great to know that you can get an awesome experience with us anytime you visit! We hope to see you again soon.

  • “I love emerald ,the product is amazing and the staff makes the customer feel right at home”

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    Comment from Emerald Phoenix

    Thank you so much for the wonderful feedback strongcolone7! We want you to feel comfortable and at home when visiting us! You are the best!

  • “Love this place service was great and very heplful!!!”

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    Comment from Emerald Phoenix

    We're glad we could be of service! Come back and visit us again soon!!

  • “Super friendly staff, very helpful and knowledgeable. Dusty was fantastic. Made me feel comfortable as a new card holder and I will definitely go back. ”

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    Comment from Emerald Phoenix

    That is great to hear! We work hard to accommodate both new and seasoned MMJ patients. Thanks for your feedback!!

  • ““worst service ever today. this girl had a attitude and had no niceness about her AT ALL. wouldnt even get the manager out so i could talk to him.. just comes back with supposedly what he said... just aweful. never coming back here. nope. back to my first love. and since yall deleted my first review. i came back to do it again. nice try ”

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    Comment from Emerald Phoenix

    We are very sorry to hear about your bad experience at our store; as you can see from our other reviews, this is not typical of us. We take our customer service interactions seriously and want our patients to leave feeling extraordinary. There are no excuses for poor customer service and we thank you for your feedback so that we may address what you've mentioned. If there is anything additional we could to earn back your trust and make things right, please call our store at (623) 271-6065 and ask to speak with a manager. Again, thank you for the review and feedback.

  • “Great environment love the friendly bud tenders. ”

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    Comment from Emerald Phoenix

    Thanks for nice words! We appreciate your review!

  • “They carry Sunday Goods which is essential for me! Great dispensary!”

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    Comment from Emerald Phoenix

    #FeelGood! Thanks for the nice review!!

  • “I bought an 8th of their most expensive flower and it wasn't even an 8th on point smh. I don't think I'll be coming back.”

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    Comment from Emerald Phoenix

    axis61, we are sorry that there may have been an issue with the 8th you got -- especially if it's a weight related. We take our weights and measures very seriously and have many steps and procedures in place to ensure the accurate packaging of our products. Please call our store at (623) 271-6065 and ask for a manager. We want to get you taken care of and fix whatever problem you may have come across. Thank you for the feedback and we look forward to hearing from you soon!

  • “Love the selections they have!!”

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