First Class Releaf Reviews

  • “Great service beautiful ladies great time”

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  • “Great atmosphere with very helpful service and quality products”

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  • “A wonderful place!!!!! Nice selection and nice variety. The budtenders were amazing, helpful and knowledgeable. Will most definitely visit again!!! ”

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  • “Everyone, starting with the person at the front window, was incredibly kind! Thank you!”

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    Comment from First Class Releaf

    Thank you so much for the feedback! We appreciate you so much as patient and our crew looks forward to helping you again soon!

  • “Love the 1:1 service. Knowledge and suggestions are always great. ”

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    Comment from First Class Releaf

    Thank you so much for the review! Our crew is always here to give you suggestions and answer any questions you may have! We look forward to helping you again soon.

  • “A one star review may seem overly critical but there are reasons why being so harsh is warranted. You may not agree and I can understand that. First Class was the place I was most excited to visit while waiting for my card; it was also the place I had heard the most good about. At first glance they seemed to be a higher-end establishment with a curated library of flower on Leafly and prices a trichome above most other places. Visiting the storefront confirmed my impressions. Well lit, well maintained, a 'patient' agreement I had to sign before entering, a surprising selection of glass and rolling accessories, and what looked like a metric ton of high quality green. Unfortunately, my first visit left me feeling a bit down and even trying as hard as I can (spending more than few bucks along the way), I can't seem to bring it up to a positive level. First things first (no pun intended)- and as I've complained about in other reviews- before I left my initial visit I was hit quite hard to give First Class a 'review' on Leafly. I personally feel this is the worst thing about Leafly at the moment as mediocre stores can 'pay' their way to 5 stars. As of yet no store in Lansing has hit me quite so hard as First Class did. In their defense, they haven't mentioned it on return visits. As far as their actually flower library goes, you better like GSC or bust. First Class seemingly majors in it because the majority of what they've carried across my visits has been some variant or hybrid. I don't hate GSC but I'm not in love with it enough to want to try 7 (no lie, 7; and that was just one shelf) different strains of it. If you happen to prefer pure Sativas like I do, you can choose Hawaiian Snow or... Hawaiian Snow. Pure indicas are a similar story. For the sake of argument, Hawaiian Snow is pretty kick ass (one of my favorite Haze strains) and I've bought almost a half ounce of it from First Class (across two visits) but both times it was seeded. Not heavily seeded I suppose, but seeded enough to find both whole seeds and ground up shells in my grinder. It's also worth mentioning that the first time I purchased Hawaiian Snow from First Class, it was wonderfully potent. The second time however, it was somewhat... not as potent. (It was noticeably worse looking flower the second time around and the most seeded as well.) Finally, and this is maybe the hardest thing to pin down but also the most damaging, while I was grinding up some flower I had left from my last visit, I noticed a strange, loud smell from my fingers. If you have a true Michigan basement, you know the smell exactly. Finding some better lighting and a microscope (I grow), I'm almost completely certain my flower was contaminated by mold. Again, it's not super easy to pin down. Dank flower looks like one thing and mold (especially light mold) looks kind of similar. Moreover, there's nothing First Class could really do about it even if it was 100% confirmed to be mold. They weren't rude or irate with me when I called and spoke about the issue, but they didn't really come up with a satisfactory solution. I was basically told (after giving me the "it's supposed to look like that" shtick) the manager wasn't there, but I could bring it back sometime when he was there (a different day) and... yeah. That's it. They took my phone number in case the manager wanted to call me back but haven't heard a thing. 'Dunno I guess. I could, of course, be some joker trying to pull something but it seemed like they had no idea what to do if a situation like this arose (other than telling me "it's probably not mold") and as someone who works in the service industry, I find that kind of amateur. You are selling me a medically licensed product that I will inhale through the lungs, to not have a policy or procedure on file to deal with that is a serious misstep. In retrospect, I recall the last time I had smoked that particular product my leg and back pain seemed worse than before I smoked... but I'm willing to say that was just a fluke. And for those who would say "just take it back on a different day", I don't want to go out of my way to drive back there and try to convince a manager (who's got the store's reputation at stake) that there's mold on just over a gram of flower. Again, in the service industry, we know things are going to happen no matter how diligent we are and we make a concerted effort to be prepared for any and every problem. Either way- wrong or right, it doesn't really matter- the only consistent thing with First Class is a feeling that I can get better flower, for cheaper, and treated better somewhere else.”

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    Comment from First Class Releaf

    We expressed our return policy to you and explained that you could come back right away to exchange it and so we could address the situation and make it right. We strive to provide our patients the best quality and tested meds, and have had that strain tested multiple times and never had any problems with mold or pests. We are here if you still want to exchange it for something better.

  • “Julia assisted me during my first visit here to First Class. Julia was very informative and helpful. The facility was clean, well lit, and well stocked. From the moment you walked in, you were treated with utmost respect.”

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    Comment from First Class Releaf

    Thank you so much! Our crew is always here for you to answer any questions you may have and give you recommendations if you need! We look forward to helping you again soon.

  • “Julia has the patience of a Saint! She gently guided me through all my numerous questions, and never made me feel rushed. I always appreciate a knowledgeable budtender when I'm buying supplies for the month. I'm excited to come back and try the other strains she suggested. So far, her recommendations have left me very satisfied.”

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    Comment from First Class Releaf

    We are so happy to hear you had such a great experience! Our crew strives to be educated on our product and is always there to answer any questions you may have! We look forward to seeing you again soon!

  • “I drive an hour to this location because they simply have to best service and best products”

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    Comment from First Class Releaf

    Thank you so much for the review! We appreciate you so much as a patient and look forward to helping you again soon!

  • “A very pleasant environment and a very clean environment. The location is convenient. The staff are very kind and knowledgeable. Definitely my go to spot for my medical needs.”

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    Comment from First Class Releaf

    Thank you so much for the review! We strive to provide the best possible service, environment, and product for our patients and are happy to hear you enjoyed your time with us. We look forward to seeing you again soon!