“A one star review may seem overly critical but there are reasons why being so harsh is warranted. You may not agree and I can understand that.
First Class was the place I was most excited to visit while waiting for my card; it was also the place I had heard the most good about. At first glance they seemed to be a higher-end establishment with a curated library of flower on Leafly and prices a trichome above most other places. Visiting the storefront confirmed my impressions. Well lit, well maintained, a 'patient' agreement I had to sign before entering, a surprising selection of glass and rolling accessories, and what looked like a metric ton of high quality green.
Unfortunately, my first visit left me feeling a bit down and even trying as hard as I can (spending more than few bucks along the way), I can't seem to bring it up to a positive level.
First things first (no pun intended)- and as I've complained about in other reviews- before I left my initial visit I was hit quite hard to give First Class a 'review' on Leafly. I personally feel this is the worst thing about Leafly at the moment as mediocre stores can 'pay' their way to 5 stars. As of yet no store in Lansing has hit me quite so hard as First Class did. In their defense, they haven't mentioned it on return visits.
As far as their actually flower library goes, you better like GSC or bust. First Class seemingly majors in it because the majority of what they've carried across my visits has been some variant or hybrid. I don't hate GSC but I'm not in love with it enough to want to try 7 (no lie, 7; and that was just one shelf) different strains of it. If you happen to prefer pure Sativas like I do, you can choose Hawaiian Snow or... Hawaiian Snow. Pure indicas are a similar story.
For the sake of argument, Hawaiian Snow is pretty kick ass (one of my favorite Haze strains) and I've bought almost a half ounce of it from First Class (across two visits) but both times it was seeded. Not heavily seeded I suppose, but seeded enough to find both whole seeds and ground up shells in my grinder.
It's also worth mentioning that the first time I purchased Hawaiian Snow from First Class, it was wonderfully potent. The second time however, it was somewhat... not as potent. (It was noticeably worse looking flower the second time around and the most seeded as well.)
Finally, and this is maybe the hardest thing to pin down but also the most damaging, while I was grinding up some flower I had left from my last visit, I noticed a strange, loud smell from my fingers. If you have a true Michigan basement, you know the smell exactly. Finding some better lighting and a microscope (I grow), I'm almost completely certain my flower was contaminated by mold.
Again, it's not super easy to pin down. Dank flower looks like one thing and mold (especially light mold) looks kind of similar. Moreover, there's nothing First Class could really do about it even if it was 100% confirmed to be mold. They weren't rude or irate with me when I called and spoke about the issue, but they didn't really come up with a satisfactory solution. I was basically told (after giving me the "it's supposed to look like that" shtick) the manager wasn't there, but I could bring it back sometime when he was there (a different day) and... yeah. That's it. They took my phone number in case the manager wanted to call me back but haven't heard a thing. 'Dunno I guess.
I could, of course, be some joker trying to pull something but it seemed like they had no idea what to do if a situation like this arose (other than telling me "it's probably not mold") and as someone who works in the service industry, I find that kind of amateur. You are selling me a medically licensed product that I will inhale through the lungs, to not have a policy or procedure on file to deal with that is a serious misstep.
In retrospect, I recall the last time I had smoked that particular product my leg and back pain seemed worse than before I smoked... but I'm willing to say that was just a fluke. And for those who would say "just take it back on a different day", I don't want to go out of my way to drive back there and try to convince a manager (who's got the store's reputation at stake) that there's mold on just over a gram of flower. Again, in the service industry, we know things are going to happen no matter how diligent we are and we make a concerted effort to be prepared for any and every problem.
Either way- wrong or right, it doesn't really matter- the only consistent thing with First Class is a feeling that I can get better flower, for cheaper, and treated better somewhere else.”