“I registered online on Sunday afternoon while they were still open. The signup form said I'd receive an email of confirmation. No email.
I left them voicemail to inquire about the order, but my call was not returned.
Called Monday when I saw that my debit card was charged to find out status, because there had been no response to my email.
Person I spoke with offered that the email may have gone into the spam folder. It hadn't.
They told me that I should get it Tuesday.
When no order had arrived by 5:00, I phoned Support, but not return call. Maybe they were understaffed for the amount of calls they were receiving.
I called again at 6:00 and the person asked if I wanted her to contact the delivery service.
I said, yes, because it was my first delivery and I had expected the product by now.
This time, the person returned the call to say that they were using contractors to deliver in my area (SF Bay Area), and that they said their delivery vehicle had had problems, making them late. I was told I could expect delivery by 8:00 pm. It's now 9:16 pm and no delivery.
I think they probably made a bad choice in whomever they contracted with to deliver locally. It gives me the impression that that company doesn't maintain its vehicles properly.
I guess this is part of the "wild west" of Cannabis new or existing dispensaries trying to expand before they're really ready.
I think this will be my last order with Goddess.”