“This is a professional business that treats their patients with courtesy and respect. Service sometimes depends on who your client service representative ("budtender") is. You are always treated with dignity, like I stated; the quality of service that I find inconsistent is the knowledge of staff from individual to individual. Some who have been with the company for a few years are knowledgeable and helpful; others are more likely to know less than you, or appear harried if you have more than a few questions and can't make up your mind. The selling point in my experience is whether they can tip the indecisive customer in the right direction towards one or the other potential strains; being indifferent is easy to tell; one who can't persuade you towards what you are looking for should be allotted a different role within the company.
Otherwise, the quality of medicine is usually medium-high to high grade—with some that are solid and some that are not so much. You could say that you should expect that from any business, however, that's not true—as others are consistently high grade, truly medicinal, at any given time. The flower is their par excellence; while the tinctures, oils, capsules, and edible selection are not as diverse or high in quality as other places.
That is not to say that I would dissuade anyone from doing business here, as it's a place I frequent often—and in my opinion and experience over the years, places second on the best dispensary in Southeastern Michigan area in quality of medicine available. It's a great place that is in a convenient location if you are looking for convenience. Though I would not say it's the most harbored or comfortable location. But that is just my opinion, as I prefer privacy and a discrete environment where I can shop at ease without feeling rushed. Therefore, I give 3.5 stars for service and location, and 4.25 stars for quality of medicine. Being that you can't give fractions, I rounded down to 3 stars because I don't think the service and atmosphere qualifies for 4 stars; nor do I think it deserves less than 3. ”
“This is a great place to go for all medicinal needs - the quality is equal or better than you would typically experience and the price points are fair. They have awesome deals, and not just one time "I visited once" specials either, but that special was quite generous! One of the only places I go.”
“Only place I go now for my meds. An hours drive but worth it for the service, quality, and knowledge and help from all the staff. Location is great....do not change a thing. Going to be there this Wednesday. Location perfect .... quick exit off 14 or 94. But I cannot drive any more....so my driver is a happy camper also. ”
“Impressed by the budtenders and their product. 60/60 match for first time visitors (as of 9/28) is an awesome way to explore their various products without overspending. Will be back. Also, glad they have a restroom for patients! ”
“Receptionist was awesome.. Funny and friendly.. Makes first time visit easy and comfortable. Kevin was definitely about making your visit a good experience.. I've been to a lot of places in Ann Arbor and I would put Tree City in my top two.. Definitely going back. :)”