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Okay so I normally come here and I love this location but last night was upsetting for myself. I walk in to the lobby and am waiting to be let back ( I’d check ) as I’m watching one of the staff member collect garbage instead of help the customer. I’ve worked jobs with customer service so it’s upsetting to see that this lady didn’t seem to care about the customer... on top of that I wasn’t the only one waiting. And when I was finely let back, I then had to wait for one of the two bud tenders... not the one collecting garbage or maybe the manager in back? Customers come first. Figure it out.
I love this shop. Used to come here when it was just medical back in the days and revisited it again recently. Great attentive staff, solid selection and the atmosphere is so welcoming. You can tell the staff really cares about the customers
I have been shopping here for a couple months and liked the fee free ATM. They seemed to have lots of sale prices and daily deals and the smoke was OK. Unfortunately I picked up some blue city diesel on $20 Tuesday without really checking it out and that was a huge mistake. Flower was garbage, tasted real musty and began to smell that way too. I took the BCD back to the shop and they had no interest in helping me out. Very disappointing after being a customer for months.
Not happy, I tried to call to ask questions about produces since I don't know much, but they would not answer questions on the phone and told me to come in instead which it is not easy for me to go places. If they don't have what I'm looking for then it would be a waste of time, but how do I know when they won't answer questions on the phone.