Fraud - required customers put cash on Linx card and then they will not honor the card balance because it's been too long (2 years). This came from their manager just now!!!! There is no expiration anywhere on the card. They required the use of the card. They required even increments (I believe $20) so you could Never use all the $ on the card. The manager just kept saying she will not help me unless I wanted to give them even more money!!!!! You have got to be kidding me. BTW I've not been back in years after buying multiple ounces (that's why I hadn't been back) because their prices are way too high and almost all of their tenders don't know anything about cannabinoids. Avoid like the plague - Green Cross of Torrance is disreputable.
I bought 4 cartridges and one did not work at all. The all sales are final this should be case by case as if you sale something and it doesn’t work then Honor the bad cartridge. You do not have to give the money back but make it right. Unfortunately this will be the last time I will purchase anything from green cross but you have plenty of customers and I’m sure I won’t dent you business but be a true business and honor a default item.
I purchased a vape cartridge specifically for pain and inflammation to help me with my disability. The strain was Cannatonic. Instead, the budtender gave me Remedy. Remedy works for pain but not inflammation. The reciept says that all sales are final. When I sent an e mail to the shop the mail bounced back to me because the address does not exist. I spent $40 on something I didn't ask for or want. I still have the cartridge in the package that I do not want. For me this is like CVS selling me Tylenol when I went to get band aids... charged me $40 and refused to contact me so that I can deal with the injustice. I travelled 45 minutes to get to this place, which makes me even more upset. The budtender was negligent and irresponsible. Her name was Michelle. I had to pay $40 for her irresponsibility. This isn't right.
We are sorry to hear about your cartridge mix up during your last visit. I completely understand that you felt it wouldn't work for you; however some of our patients find that the 1:1 select cartridge is a great option for both inflammation and pain relief as it contains equal parts CBD and THC. CBD being the principal anti- inflammatory agent and THC being a powerful analgesic that potentiates the effectiveness of the CBD and vice versa. I believe our budtender was just trying to give you the best option to help combat both of your symptoms. We do hope that you will give us a chance to bring you a better quality experience during your next visit.
Green Cross is a great shop with plenty of options - whether you need flower, vapes, edibles, tinctures, or just about anything else, they're well stocked. I come in from time to time to run special promotional deals on RAD vapes and it's always such a pleasure to work with the friendly staff. They're not only good to their vendors, but more importantly I've seen each and every budtender take the time to address each customer's unique needs without rushing. The RAD team loves this store and is looking forward to coming in again soon to host more events!
The gal that helped us was really enthusiastic, the store has a great layout/aesthetic but the selection was a let down. Their displays were laid out nicely but it was the same thing repeated in each case. We got what we wanted, the prices seemed a bit steep but I’m from WA so idk Cali’s typical pricing. Nice place, would go in again but wouldn’t become a regular.
Drove an hour to check out some strains I was interested in, even called to ask if they accepted credit card. Got there 30 minutes until closing (10pm) and was told they won’t allow service past 9:30pm because I am a first time customer. No where on Leafly, google, or their website was this posted. The person I spoke with over the phone also failed to mention this “rule” so 1 star for very poor customer service and failure to communicate pertinent information to customers.
Hello there, I'm so sorry to hear about the confusion! It's actually been on the front of our website and Leafly, and has been added to Google. Best wishes! Meg
If you are looking for expensive medicine with awful customer service, you'll love this place. The two good things about this place were the nice security man up front and the organization/layout of the facility. The person behind the counter informed me that as a first time patient I could receive 10-15% off! But she explained that actually, their printer wasn't working and they need to print out recommendations in order to scan them to access the discount. So the discount wasn't available to me because their system wasn't working. Really? Originally I went in for pax cartridges, but instead I bought 5 joints for $75 and that was their cheapest option! Plenty of other dispensaries out there, don't waste 20 minutes driving out of your way like I did! 😂
Hello there, Apologies for the delay, my response didn't save! We actually don't have the personnel or setup to be printing medical recommendations for patients, ID and recs are expected at check-in. She was trying to do you a favor, we're sorry it didn't work out. Thanks, Meg
the guy working with glasses is the reason i will not be coming back! he was very high or something, and rude!
We're so sorry to hear that you had a negative experience. If you'd like to talk with a manager about what happened, please let us know.
The Green Cross of Torrance was my first ever dispensary I visited since being able to legally use recreational marijuana and it’s now the only place I go to. The staff are all incredibly friendly, helpful, and every way perfect for a newbie like me. While this dispensary certainly can get busy, the wait is never longer than 10 minutes before I’m being attended to by one of the wonderful staff members. Love this place!
Thank you for your feedback and for your business! We love you right back.
Thank you 77kato1! We appreciate the feedback and your business.