“First off let me say I give Evan 5-stars for his service, he was informative and very helpful. We went in looking for vape pens and settled on the nectar line. We did get wrong information about the starter kit and what it included which we realized after we left. No biggie, we went back and he was very helpful in getting it sorted out. HOWEVER, The owner or manager whoever she is that had to do the actual refund and repurchase I felt like we were an inconvenience, and felt rushed. I even apologized for the hassle even though it wasn't our fault with no comment or no problem/no worries from her. I confirmed with my wife after the fact that it wasn't me and she felt the same. The place is nice but on the more expensive side and sorry to say I won't be going back. There are too many places to spend my hard earned $$ with people that actually act like they enjoy what they are doing. If she is the manger, you need a new one Greenhead. If the owner, then I'd advise staying in the back room and give your cool employees the power to handle what needs to be handled.”
Hi Noworrez, I'm sorry that you happened upon this experience at GreenHead. Our owner was in the midst of dealing with a flooded toilet and dogs having unloaded a mountain of #2 all over the floor at the exact moment that you came back to make the exchange. She remembers the situation quite vividly because of the mayhem that had ensued at that exact time. Regardless of what she was dealing with behind the scenes, your experience should not have been diminished and for that we are again, very sorry. We'd like to invite you back and would be happy to provide you with a 20% discount on your next Nectar cartridge. Please ask for the owner (so that she can also apologize in-person) and if she happens to be out of the shop that day, any of our supervisors can honor this discount for you as well. We hope to see you back again soon so that we can provide you with the true GreenHead experience.
“Really good CO2 cartridges here. Doctor & Crook and Pearl Extracts are my favorites. A lot of the flower, although organic and ethically sourced, isn't the most impressive. Potency isn't really there nor appearance. Stringy, outdoorsy and ill manicured buds. Cannaman Farms and Dawg Star seem to be producing the better stuff for now. Snoop's Dream from Earth Rising was also on point.”
Hi erratic_calm! We recently brought in a more cost-effective outdoor grown line of flower that is less trimmed and a bit more leafy than everything else that we carry. We wanted to be sure that there was something in-store to accommodate every budget! As you mentioned, Dawg Star, Earth Rising Farm and also Willie's Reserve, Western Cultured and Tiller are always on-point and are the stars of our show. Hope to see you again soon!
“Visited Vancouver recently and loved going to this shop! THE hippest vibe ever, but it's not overwhelming - it's what you like :) Talking with some of the staff on hand was easy and they were definitely knowledgeable in a nice way! A smaller offering, but some VERY awesome products in there!”
“They do not have the same very berry haze listed on the leafly site. The one they have is called berry haze and it's a cross between super silver and Pineapple Express and not super silver and strawberry cough. I called ahead to ask if they had it and they said they did, I also asked them about the lineage and they said it was the same listed on leafly. I got there and they didn't have it left with nothing. But I could tell it was a training day for new staff. Honestly I was really pissed, at the time, because I was in a lot of pain. Weed really effects me in bad ways if it's too strong or a kind that my body doesn't like. I jokingly say I'm high maintenance, get it? But I don't think that this was anyone's fault and just a miscommunication. Writing this review for feedback sake and in case others have had similar experiences. Please go in and check them out.”