“I went into this place on 6/21/2015 (Sunday morning). I waited outside for the place to open up. Soon as they opened, I went in and was met by a security guard named "Fletch" that acted like I was having my mugshot taken at a jail booking. I showed my ID, and he asked my to take off my hat. I did, and put it back on. Then he got shitty about it because I didn't turn somewhere to face a camera. Well excuse me, I don't know where all the cameras are in your store, and I've never had to go through this when I came to this store before.
Apparently people have to take off their hat and turn their head for the camera. The security guy was extremely rude during the entire process acting like I should have somehow known what they do here. I had muttered "jesus christ" at the end of it, and walked off into the room with all the weed, after he ok'd me.
He proceeded to yell at me through the shop "is there a problem sir?" he kept saying. Finally I turned around out of the pot room, went back in the front room where all the glass is at, and asked the girl at the counter for a business card and the name of her manager.
I did not speak to the security guard the entire time until I left the store. He proceeded to follow me out, still barking at me wanting to know if there was a problem and said "we can take this outside".
As soon as we got outside he started yelling at me with profanity, and told me I'm also tresspassing, and when I pulled out my phone, he claims I'm not allow to record anything (I was standing on the sidewalk outside) He continued to yell and scream at me, accused me of going there just to start a fight (really, I sat there for 15 minutes before you opened, because my intent was to fight with you right?) He told me I'm a pathetic person and that I must be really alone in life, continued to swear at me, which I gladly returned the favor after the way this guy acted. He continued to get in my face, literally a few inches from my face, and threatening to call the police on me. I told him, go ahead, I'll call them for you because I've done nothing wrong, and I voluntarily walked out of the store to begin with because of his constant yelling at me inside and making a scene.
Some red head kid came out shortly after and asked what was going on. I clearly told them both that my issue was how rude this security guy was with the process. They claimed it's state law. The security guard kept telling the kid he needed to call the cops. The kid pretty much just sat there seeing how ridiculous he was acting, but never the less, the security guard kept screaming for him to call the cops.
I told him I would be posting this on Yelp and other review websites for the way he was treating me. He said "go ahead, cry more about it, plenty of other people do the same thing and guess what we still have business here, you don't matter"
The redhead kid pretty much asked me if I wanted him to call the police. I pretty much told him go ahead, I've done nothing wrong here except try to go in your store and spend my money here. Red head kid says "well you're making a scene here and we can't have that".
Really? I'm making a scene? I didn't utter a single thing except the words "jesus christ" when I was in your shop. I wasn't rude to anyone, I didn't yell at anyone across the entire store like the security guard kept doing. Then he proceeded to follow me out and verbally abuse me, saying all kinds of inappropriate things, referring to insulting my personal life (this guy doesnt even know me) and yet I'm making a scene?
You know... I've been to plenty of shops, I've never had someone line me up, tell me to take off my hat, and turn and face a camera, in the rude manner that this security guard did. I've also never had a security guard flip the hell out like this guy did. Never once in any other shop has this been my experience. State law my ass. This security guard just did not like any attitude what so ever. Well guess what, when you treat people like shit, you can expect someone to not like it. All I said was jesus christ... if that's enough of a reason for this guy to flip his lid in the manner that he did, and verbally abuse a customer over it, then that guy shouldn't be working with people anymore.
I will NEVER come back here again after the disgusting behavior and at this point, the way the security guard treated me, I will be filing complaints with the city and appropriate agencies. That guy is abusive and emotionally unstable. Someone needs to lay off the steroids.”