I've been here twice for recreational. the first visit was about three days after they opened and it was a long wait as expected, about 1 1/2 hours total. The second visit I was in and out in about 40 minutes with the same length line. second visit was faster because more people had been there and registered in the system and knew the process. Both visits were very professional and freindly and helpfull staff. It is cash only as all are and of course there is an ATM inside with a 3 dollar surcharge (as is the case everywhere). I signed up for rewards points before my second visit. There is a menu with lots of options and some are not available to recreational customers but I think this is the case for any recreational dispensary, the other establishment I have gone to is the same way. Once inside you check in and wait in a small line and then walk up to the counter and place your order. Somewhat reminiscent of waiting inline at the bank. I will be returning. All products are prepackaged.