Harvest HOC - Cottonwood (Med)

I decided to update my review I left a couple of months back. Harvest (not just this one, the company as a whole) were on my bad side because they were doing obvious bait and switches with their "daily deals" (changing deals advertised all week, either the day of, or the day before etc). They have not done that in a while (not since President's day, that I recall), and have also implemented a great rewards system based on amount of money spent. The awesome Happy hour deals via email are always having me come back for more... Oh, and shout out to the manager Rebecca. My AZDHS account was showing an error in terms of my allotment. So i wasnt able to run anything as a med patient. She knew that I wasn't over my allotment, and was able to run my order as recreational, AND still got me all my discounts as a med patient (taxes and med monday discount) you guys rule!!! Stellar customer service day in day out, and the best deals and freshest medicine around... Rest assured that I wont need Nirvana for anything else again..you guys always have the best selection of flower (FRESH Alien Labs, Connected, Sonoran Roots and DOJA Pak ) and concentrates (Canamo, Growsciences, DRIP)... CHEERS!!!!

I stop here every time I'm traveling through town. Awesome deals and great product.

Nick and Becca were amazing! 5 stars to both of them! Nick was very attentive and quite knowledgeable about the product. Becca has stellar customer service and they both brought about such a positive vibe that I will for sure come back to this location. I had previous issues with this location and being overcharged. Becca made things right today. I couldn't be happier with my visit. Thanks Becca and Nick😁

This place has gone downhill fast, you can feel the arrogance, greed and downright stupidity of the company which appears to be part of a large corporation with stores all over the state so it feels too corporate instead of a caring home town feel. I have witnessed several staff members be unnecessarily mean to customers, one calling a customer ignorant because he had questions. They have argued with me on several occasions, over their math errors and over our disgust that they installed super bright obnoxious floodlights on the building, which is against the law. This company does not care about anything but profits. Then they took away our points which I was saving up, so we all just lost them, just so the company could boost profits. Their Roll One brand pre-rolls would always run or simply keep going out, the quality on the pre-rolls was the worst I have ever experienced. But the final straw that broke this customer was that they chopped down a perfectly beautiful shade tree that shielded us from burning sun in summer when we have to wait outside in line. A senseless corporate blunder, with the idiotic reason that it was a liability. HOW is a TREE a liability? Screw this place. My friends and I are boycotting this faceless, uncaring heartless corporation and we have been enjoying the other 2 local dispensaries very much. We suggest you do the same.

I went out of town recently and checked out the local dispensaries and the deals at Harvest are better than their !st time patient deals. I waited until i got home and picked up a smoking eighth for $24

They are always nice and totally willing to help. Over all great atmosphere

they always have what I need

Why does Harvest put products on sale and not have any of that product available,for instance almost every time Abundant has a sale on ounces,there's none available, bait and switch!management sucks, order some before March 3rd the day of sale,in case you didn't notice that high buck shit you stock ain't selling,quit trying to bully customers into buying fifty dollars or more for an eighth, come on man!to damn commercialized,its ruining it for all,(greed)!at it's finest,dump the high buck crap!

Great people and meds. Thanks for all the great deals!

ROCKY is by far the Best Budtender I've ever encountered while being out of town. The first time Deals are unbelievably affordable 🤔. Ask for ROCKY and the REE-FER-A-Friend program and see what he's got in stock for you and your friend. Wonderful ALL around.thanks rocky and Nirvana center.

I went to the dispensary today and got in line inside after waiting in the lobby. I got in the Rec line and a couple moments later a woman stepped in front of me in line, i looked at her and she started yelling at me, then the staff interceded and said the line stays how it is and y’all need to cut it out, looking at me, like i did something. I did nothing while getting cut in line and yelled at by the staff. Won’t ever frequent this place again, the staff is rude, the product quality is sub par and the prices are outrageous. The only saving grace it had was that it was close. Not close enough to deal with the rude staff and bad product now though. Do yourself a favor and go to Sedona for your green, skip the cottonwood dispensary, it’s not worth the trouble. In Sedona the staff isn’t rude. The quality of the product you get is far better in Sedona too.

Fast and easy to use

I looked at the menu 2 minutes before I walked in. But 4 out of the 5 items were sold out. I check the menu after I left, those items were still on the menu. And, the “special promotion” of Wynk beverages (you get 4 when you spend $75+) was gone. Sold out two days before, but still on their screen as availabile. False advertising. Not cool. We’ll be going to Sedona for now on. Update date your menu Harvest!

This place is a hit or miss a lot of the employees are very knowledgeable friendly etc. the rest are very sketchy always trying to pull scams. Make sure they don’t try to overcharge you, make sure you’re getting the deals you’re supposed to be getting, if you use points make sure they were actually applied to your balance. Don’t let this deter you from visiting this location most of the staff are awesome people unfortunately there’s a few that aren’t with the program

First visit went well!

This used to be my go-to dispensary. I am now driving out of my way to go elsewhere. Most of the budtenders are great people, but the management is not handling the new influx of recreational patients remotely appropriately and the end result is that medical patients are being mismanaged and screwed over. I as a medical patient shouldn’t have to stand in line over 30 minutes at 7:30am on a weekday to pick up an online order that I then find out isn’t even filled because the items I ordered now apparently aren’t in stock. Again. You guys need to prioritize your medical patients again- you can’t have awesome competition in the next town over and still not hire *nearly* enough staff and mismanage your customers day after day. This is not a bad day or a one-off situation, this is every time I shop here now. Also, $65+ for an eighth of low % crap? Come on, you can’t have a skeleton crew 24/7, mismanage your stock, wipe out your discounts AND push incredibly overpriced weed. Your local customers want to come back. Give us a reason to!

Double Vision sale is the bomb. Thank You! My in-store experience was fast and pleasant. My online order has been My Best Option. I have never had any bad substitutes. Bud-tenders are pleasant and professional. Previously a doorman regulated medical, recreational, and on-lines had a Dedicated line, and dedicated pick-up. Today, 7:30 am, there was no one directing the line. Generally very satisfied.

Typical harvest can't ever actually help with anything because they are so unorganized. Would be nice if they actually cared about the customer not just the money they would run better almost the majority of the other dispensaries don't have the same issues...at least none other I've been to

I usually have a good experience here but I’m a little disappointed that the bud tender that I just had couldn’t recommend the bogo deal on top tier eights even though that’s the only thing I was really buying. So I get home and realize I could have gotten two for the price of one. Wait to go, you really got me didn’t you, oh my your so clever.

There are a two representatives that I'd like to point out are impeccable with their service every time I visit, Sam and Ryan. (I'm only on a first-name basis.) As a client who knows what I want and don't like to waste time shopping, these two gents have consistently listened consciously to my requests, not made decisions for me, and when asked, made relevant recommendations that proved 'on-point' (the proof of the pudding is in the eating). Although, I have had much more interaction with Sam than Ryan, I do hope they I hope these two stay around..., but ultimately wish the very best for their continued progress. Thank you, Sam!!! Thank you, Ryan! It's so very nice to be treated as a human by humans. OneLove

My only complaint is that it appears that Harvest House fills their house customers (I am also Harvest House client) orders before filling Leafly. I placed my order at 9:30 AM. Got confirmation order was put in. I checked several times for notice order was ready, never received one. When I arrived my order I placed was on file but no more Sativa’s were left, that was confirmed on my order previously. They had been sold; I didn’t think that was right although I was able to buy different strains.

House flower is poor. Roll one, modern and avenue are overpriced for wet flower. Budtender was clueless. Either too high or just didn't care. Avoid this train wreck of a dispensary. Heading to Sedona from now on.

I'm impressed with the staff🤗 They have been and always are extremely helpful, professional, courteous, efficient and pleasant to interact with. I have visited many dispensary and this is by far my favorite... besides the awesome staff, they have an incredible selection with a huge variety of products however it is a bit pricey but worth every penny and really it's not even the price of the product... it's the state tax and whatever else they charge for local taxes that get you!!!

worst place I've been product was not labeled couldn't look at my perches till I left. I was sold shake and told to leave when I ? the manager. very unprofessional. then she threatens me. complete wast of $80 and I stood in the heat out side for 20 mins. I'll go to Payson jars or Flagstaff before I would ever give harvest another dime.