
Ratings and reviews of Trulieve - Kissimmee West Irlo
(1 ratings / 56 reviews)
4.0
Quality
4.4
Service
4.1
Atmosphere
Reviews 1-24 of 56
April 2, 2026
"Walked into Trulieve on West Irlo Bronson—spot's clean, bright, with that fresh pharmacy feel and green plants everywhere. Ivette was the highlight: beautiful, sharp as hell, knew every strain and edible inside out. No pushy sales, just smart advice that actually helped. Quick service too, even on a busy day. If you're near Kissimmee, ask for her—worth it. 5/5."
October 1, 2019
I have been going to this shop since they opened several months ago, and have been generally happy with the overall quality of service and products I get here. The big reason everyone goes here are clearly the prices, they are less than most of their competition on things like flower and a few other things. Where they really shine though is in their service and their sales. The run pop-up sales and promos all the time. If you sign up for their emails you will get them constantly, if you check their Instagram...more, text alerts even more! Sometimes you show up to the store and find some that you didn't even hear about! On my recent visit I went in for a 25% off flash sale but when I got into the store the very nice budtender Becky told me about a patient appreciation special that netted me $161 in free products instead of saving the $8.60 I would have saved had I just have used the sale I came in for. That is super customer service and I left very, very happy that day! Sharon on that same visit made my check out process super quick and easy and was also very friendly and nice.
My only complaint about Harvest is their carts, they use the EvoLab Colors cartridges and while they taste good and medicate OK, the actual hardware is garbage and I hate. They have a tendency to leak, or spit hot distillate out the top of them while they are heating or just not work at all. I wish Harvest would switch to another cart supplier, like anyone else. I refuse to buy those cartridges at any price. I will take them for free when offered but I won't pay actual money for them anymore.
Also don't let the exterior of the building fool you, yes it is a temp trailer on the outside, and the waiting room is tiny, but once you get into the actual service room it is large, and looks and feels nice. I hope eventually they get a real building but for now the one they have is serving them well and doesn't really detract from the overall experience.
All in all I really like Harvest, will continue to come back as long as their prices remain competitive and their service remains where it is, and it's great now so that's a good thing! And Becky and Sharon are doing a great job and are super helpful!
Dispensary response:
Hello PredatorMV, thank you for the review and feedback. The staff really appreciates you taking the time to write kind words about us! Please come back and see us for some more great deals.
October 3, 2019
August 25, 2020
2nd time I had a problem with a all in one 1 gram vape called colors by eco lab that I purchased at Kissimmee Harvest. Two different strain vapes but same issue. Cartridge would leak out the battery. When you tried to take a draw battery would stay on. Got very hot. First time shop did a one for one exchange. But because I could not get battery to turn off this time,it was extremely hot. I thought it was going to catch fire or blow up, so I put in in a huge glass of water. Still took 30 seconds for the light ,that showed battery on, turned off. So because I had to put in water to prevent it blowing up, they can do nothing for me. So that is 70 dollars down the drain. As a retired vet, can’t afford this kind of service. They lost a loyal customer and I will be sure to share my experience with my vet friends.
April 25, 2021
I checked the reviews and had second thoughts but when I went in everything was perfect I got 3 pre rolls berry white and fruit cakes and blue dream, the BD is my favorite 17% thc and very effective their flower was good I some lemon headband which was beautiful and gorilla quake which was mediocre, the staff were friendly and everything came out as expected
Dispensary response:
Hello! Thank you so much for reaching out and providing this feedback about your experience here! If you ever have any questions, always feel free to contact us at askme@harvestinc.com. We look forward to seeing you again!
June 1, 2021
September 7, 2020
First of trying to have the courage to make the first phone call I was greeted by an amazing young man name Kameron Hill. He took me to a private room where we can discuss what product would be best for me. He was very knowledgeable on the products and knew what I would need, HOWEVER, my brain has to be complicated and I had the complete opposite reaction with the indiga and sativa (NO FAULT OF KAMERON) it's my brain apparently it is rare that Sativa makes you sleep and Indigas make you wide awake. THAT WAS MY PROBLEM so I went back and luckily seen Kameron with his friendly smile ready to help. We need more ppl like this because walking into a place with medical marijuana can make someone so uncomfortable but the whole STAFF was AMAZING!!! From the girls you walk into to the back with the products. I cannot wait for your new place to be built. THANK YOU KAMERON you are a blessing,
February 2, 2021
DONT BUY FROM THIS DISPENSARY Be Careful ! At first my experience was ok but then I was getting worst starting every time with the Quality of the flower Which is not that good On sativa strains I’m a person who buys from half on I just can’t waste myl money like that on a Dry Strain that doesn’t have any positive effects and The prices are more expensive every time ! And last but Not lease be Careful When you purchasing make sure you have enough prescription otherwise they’re going to charge you for it and Not Give You The Product and when you come back they Have Poor EXCUSE saying that the MONEY that belongs to you was converted into the points system and ALLEGEDLY is Not working At The moment so you have to come back whenever is working ,so you just wasted your TIME AND EFFORT unless you pay them ,(what about if people doesn’t have any money AND they need their medicine???) THATS NOT RIGHT!! IF THE OWNER IS LOOKING AT THIS REVIEWS MAKE SURE YOU HIRE THE RIGHT PEOPLE FOR THIS BUSINESS BECAUSE YOUR NOT DOING BUSINESS THE RIGHT WAY!
Dispensary response:
Hello! - Thank you for reaching out and providing this feedback. I am very sorry to hear that your visit with us didn't go well. We are always looking to gather more information about our patient’s experiences while attending our dispensaries, as we strive to provide the best service possible. We would greatly appreciate if you would contact us at askme@harvestinc.com so we can discuss this with you.
April 2, 2021
November 15, 2020
Ladys were great getting me signed up. Prices are a bit high and was very disappointed the flower was given in a no smell bad that was made cheaply. The flower dried out fast. Wont be back.
May 14, 2021
The staff was cool but the quality no good really disappointed spend almost 300 buck the flower )60 $ 8th was weaker then the one from outside
Dispensary response:
Hello! - Thank you for reaching out and providing this feedback. I am very sorry to hear that your visit with us didn't go well. We are always looking to gather more information about our patient’s experiences while attending our dispensaries, as we strive to provide the best service possible. We would greatly appreciate if you would contact us at askme@harvestinc.com so we can discuss this with you!
June 1, 2021
February 27, 2020
Place was great. Went in first time with Harvest, told them was in hurry they were awesome. Processed my paperwork, my sales lady (she introduced herself my I can't remember her name) took me to the sales floor, I told her what I wanted, no BS, paid, and out I went literally 6 minutes.
I will definitely be back when I have more time to talk with them. I really appreciated that they respected my time when I said I needed to be quick. Literally the lady that helped me didn't waste time trying to sell me bullshit. She understood I was trying to be quick. I really sincerely appreciate that and I will be back because of it.
Side note - their flower is great so far.
Thank you all! Especially my sales lady she was bad ass!
Dispensary response:
Thank You Bodegamsu for your review! We are glad you had an awesome experience with your budtender Have a great day!
April 6, 2020
September 9, 2020
Stay away from here.
August 9, 2020
Since the moment I made the phone call I felt the welcoming from the person who responded the product explanation was exactly as described and as a patient will return and recommend this establishment 10 out of 10
Don’t confuse the big menu with availablity
Dispensary response:
Hey Marcbandz! We greatly appreciate your positive feedback, and hope to see you soon.
August 17, 2020
March 11, 2020
I went a year ago and had a bad experience. I tried again 3 days ago and was very pleased to see huge improvement. their prices are probably higher than most for flower, but I will say they have some of the best quality buds. well cured, well trimmed frosty tight nugs that smoke like vapor. their building is in the middle of a construction site though.. that was a bit odd and dangerous.
Dispensary response:
Hey Jconvalescence!! We are pleased that you had a better experience the last time you came in, and that you enjoy our products! We hope to see you soon! Thank you for your review!!
April 6, 2020
September 10, 2020
Ivette is awesome! So is the staff love coming here! Combat veteran 🙏🏽💪🏾💯
Dispensary response:
Hey, acuna6464 ! Your review is greatly appreciated! We hope to see you back soon.
September 18, 2020
July 6, 2020
Ivette was very knowledgeable and informative. She made some great product suggestions. It was my first time visiting the store and even though they aren’t in the new building yet, it was still a very nice atmosphere. Great music and vibe. I will be back!
Dispensary response:
Thank You for your awesome review Dshumate50! We are thrilled to hear about your experience
July 7, 2020
August 26, 2020
Professional service very friendly!
Had a great first experience.
Dispensary response:
Thank you so much for your review! We hope to see you back soon
September 4, 2020
October 20, 2019
Your customer service is AMAZING! not only was I able to speak to actual person (unlike other dispensaries, you can’t get thru to the stores when you call) but I was pleasantly surprised by how knowledgeable the staff is. I called and spoke to Valerie. She had an aswer to all of my questions! And even told me about CBN for nighttime use. I had never heard of it before! She explained the CBN and the different methods they have it in and she was able to explain to me what it was lol Since Im in winter park, she even told me about a location that is closer to me in longwood. I called Knox (fluent) which is my closest dispensary to see if they carry the CBN and the lady didn’t know what I was taking about! Which is crazy because both companies are in the same business, fluent should know! Im excited to go to the other location to try something new but I will be stopping by the next time I’m at Disney with the family! Thank you (from a sleepless mother)
Dispensary response:
Hi Alameda.mt.2013, we are grateful to make a change in your life for the better and hope we can continue to make a difference in your life. Hope to see you soon!
October 21, 2019
January 28, 2020
I’ve been going to Harvest for a while now, and I love the place. Everyone there is just so groovy. They are always very kind and helpful and ready to answer any questions I have for me. Special shout out to Becky for always taking good care of me. And most important (to me at least) they remembered me even from my first visit
I’ve bought two strains of flower from them presently, the nuclear potion and the gorilla glue. Both strains were great . I’m a happy to call it my “home store” for my cannabis needs.
Dispensary response:
Thank you for the positive and great review! We will always strive for greatness here at Harvest Kissimmee, and hope to continue to see you as one of our loyal patients! See you soon.
February 5, 2020
March 1, 2019
All smiles as soon as I walked in. The blueberry cartridge tasted amazing. I Will be coming back again and in the near future will be making this my main dispensary when more products start to make there way into shelves.
Dispensary response:
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we left a great impression.
Come back and see us soon.
March 8, 2019
September 21, 2020
Bad dispensary
October 6, 2019
I got no dislike from Harvest.
I went there for my first and second time and I loved it!!!
I had Val and she was explaining everything, her postures and attitude just conquered me., as a customer I’ve never had a salesperson who remember my name and + the best customer service in Orlando. On my way out, I had Ryan on the register. I swear: They rock on knowledge and love. If you had them, you know better tham me: You are coming back because they are awesome. I love Harvest but in specially Val and Ryan, they know what we need so well and so knowledgeable. You should give a try.
Dispensary response:
Hello Smoke4us, we appreciate your awesome feedback on our knowledgeable staff. We always strive for 5 star experiences as yours. Come back and see us soon!
October 11, 2019
December 8, 2019
Sharon is super informative and Scott is super funny and chill. They make the experience great especially if you have anxiety. I got the evolab cart in Blueberry it has a wicked smooth taste for a flavor cart. It goes quick so make sure you dial it back (dial at the top for macro dose). I can't stress enough how awesome the staff is. Another girl there whose name I can't remember at the moment but wish I did. Go there!
Dispensary response:
Hello DojaJane_ ! We are so pleased that you had an amazing experience here at Harvest. We all hope to see you back soon, thank you for your review!!
December 30, 2019
September 9, 2020
They never have flower. And it wouldn't hurt to give away those stupid matches u try to sell. Seriously get it together.
February 2, 2020
Well there nothing to dislike at everyone is so awesome I see they every week ya have been there much you guys are like Family Love u guys Keep up the good work but let get this flower up and rolling got to get more kind then in
(Skull Rican)
Dispensary response:
Thank you Skullrican! We love seeing happy patients! We are bringing in new flower this week! Check back in, and see you soon.
February 5, 2020
August 10, 2019
Building looks Sketchy from the outside but as soon as you walk in it’s nice, friendly staff, cute blond 😉, and GREAT prices and products. I been all over central Florida and hands down fastest with good selection and prices that my pocket likes.
Dispensary response:
Hello LouisH27, thank you for leaving this awesome review! We hope you come back and see us!
September 14, 2019